Boarding Officer

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Boarding Officer

Boarding Officer

locationsBahrain time typeFull time posted onPosted 8 Days Ago time left to applyEnd Date: December 20, 2024 (6 days left to apply) job requisition idJOBREQ\_9555 Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.

Main responsibilities

Attend and board vessels as directed by respective Manager in accordance with Wilhelmsen Standard of Operation and Customer Requirements. Arrange inward and outward immigration/customs clearance. Collect and process ships documents, as required throughout the port call. Perform vessel visit, as required, in accordance with Standard of Operation and Customer Requirements, always ensuring with Master that all husbandry, vessel and cargo requirements are in order. As applicable, ensure all requirements relating to cargo matters are well understood and relayed to Manager and other relevant parties. Report leads, business opportunities and relevant port updates observed to Manager. Arrange sign on/off, shore passes, or gate passes for crew/guests as instructed. Assist with transportation of VIP, Master and crew as instructed. Ensure mandatory use of WASP System as reporting tool in compliance with the Standard of Operation. Reporting ships arrival/sailing/cargo/commence/complete/ times and condition to Shipping Assistant(s) after office hours, as applicable. Ensure mobile phones hired out to vessel are signed for by Master. Distribute and collect Customer Satisfaction Survey. Comply with Company Personal Protective Equipment Standard when working in ports/onboard vessels. Quality, Health, Safety, Security and Environment matters in own function. Ensure safe & efficient transportation of all Ships Agency crew personnel & any other personnel related to the company’s activities. Ensure professional and timely transportation. Attend to any Government authority requirement pertaining to personnel. Ensure all the Travel document duly signed by the service utilizer. Report leads, business opportunities and relevant port updates observed to Manager.

Accountabilities

This position will be measured against:
Ensure consistent high level of accuracy of deliverables. Meet or exceed annual Key Performance Indicator’s targets for Ships Agency performance. Overall accountable for all Quality, Health, Safety, Security and Environment matters related to the specified functions as per Functional Description.

Qualifications

Bahraini National, aged 20-30 years old. Graduate of Maritime and Logistics Study or similar course. Minimum one year experience as boarding experience and holder of Custom Clearance License are added advantage. Customer Service oriented. Good communication skills and a very good command of the English language (oral and written). Good interpersonal skills. Pro-active and well organized. Ability to work under pressure. Thorough and attentive to details. Valid Driving License. Fit to work.

What we can offer

Salary package Company laptop Company mobile & sim Medical Insurance Life Insurance Paid holidays Paid sick leave Recognition and reward program Learning and development program Career development program. Health and Wellness program
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