Barista

Job Summary:

The Barista is responsible for preparing and serving high-quality coffee, beverages, and light snacks while ensuring excellent customer service. This role requires knowledge of coffee brewing techniques, attention to detail, and the ability to work in a fast-paced environment. The Barista should maintain cleanliness, follow safety regulations, and contribute to a welcoming atmosphere for guests.

Key Responsibilities:

1.     Beverage Preparation & Service:

·        

Prepare and serve a variety of coffee drinks, teas, and

specialty beverages according to company recipes and customer preferences.

·        

Operate and maintain espresso machines, grinders, and

brewing equipment efficiently.

·        

Follow proper techniques for grinding, brewing, steaming

milk, and latte art.

·        

Customize drinks based on customer requests while

ensuring consistency and quality.

·        

Suggest and upsell additional menu items, such as

pastries or food pairings.

2. Customer Service & Experience:

·        

Greet customers warmly and take orders accurately.

·        

Engage with customers to recommend drinks based on their

preferences.

·        

Handle customer inquiries and complaints professionally

and efficiently.

·        

Ensure quick and efficient service, especially during

peak hours.

3. Store Operations & Cleanliness:

·        

Maintain cleanliness and hygiene in the coffee

preparation and service areas.

·        

Follow health and safety regulations for food handling,

sanitation, and beverage preparation.

·        

Restock supplies, including coffee beans, milk, syrups,

cups, and other essentials.

·        

Ensure all equipment is cleaned and maintained regularly.

4. Inventory & Cash Handling:

·        

Monitor stock levels and report shortages to management.

·        

Assist in receiving and storing deliveries properly.

·        

Handle cash, process payments, and operate the POS

system accurately.

5. Teamwork & Collaboration:

·        

Work closely with the team to maintain a smooth workflow.

·        

Assist colleagues in preparing orders, cleaning, and

restocking as needed.

·        

Follow company policies and guidelines to maintain

service standards.

Qualifications & Skills:

·        

Previous experience as a Barista or in a similar role in

a coffee shop, café, or restaurant.

·        

Strong knowledge of coffee types, brewing methods, and

espresso-based drinks.

·        

Excellent customer service and communication skills.

·        

Ability to work in a fast-paced environment and

multitask efficiently.

·        

Attention to detail and ability to maintain consistency

in beverage preparation.

·        

Knowledge of food safety regulations and sanitation

standards.

·        

Ability to stand for long hours and handle physically

demanding tasks.