Job Purpose: - To lead the contact centre agents within ... ; striving to be constantly better. Principal Responsibilities: - Customer Service Standards Responsible ...
service standards and within budgets. Principal Responsibilities, Accountabilities and Deliverables of ... , guidance and coaching to less experienced team members in order to ...
support in day-to-day banking-related operational matters, bank reconciliations ... and presenting treasury reports to senior management and stakeholders Overseeing cash ...