Assistant F&B Manager- Wyndham Garden Manama
Location: Manama, BH
Property Name: Wyndham Garden Manama Req Id: 23722
Wyndham Garden is now seeking a Assistant F&B Manager to join our team at Wyndham Garden Manama in Bahrain.
Job Summary
The Assistant F&B Manager is responsible for coordinating and supervising all aspects of bar operations and beverage outlets, while maintaining a profitable operation and high quality products and service levels. He/she is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high. He is also responsible in planning and upgrading the standards within the F&B Department.
Education & Experience
At least 5 years of progressive experience in a hotel or a related field. High school diploma required. College course work in related field helpful. Previous supervisory responsibility required. Must have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations.
Physical Requirements
Long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
General Requirements
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Wyndham Hotels & ResortsStandards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, including wearing nametags. Comply with Wyndham Hotels & Resorts Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. Must be able to maintain confidentiality of information. Perform other duties as requested by management. Maintain a warm and friendly demeanor at all times.
Fundamental Requirements
Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees. Oversee all aspects of the daily operation of beverage operations and outlets. Supervise outlet personnel. Respond to guest complaints in a timely manner.
Work with other F&B managers and keep them informed of issues as they arise. Keep immediate supervisor fully informed of all problems or matters requiring his/her attention. Assist in coordinating and monitoring all phases of Loss Prevention in the outlets/operations. Prepare and submit required reports in a timely manner. Ensure preparation of required reports, including (but not limited to) Wage Progress, payroll, revenue, employee Schedules, quarterly actions plans. Monitor quality of service in beverage outlets. Ensure compliance with all local liquor laws, and health and sanitation regulations. Ensure compliance with SOP’s in all outlets. Ensure compliance with requisition procedures. Be visible on the floor and assist staff as needed during busy periods. Organize and conduct department meetings in a timely manner. Conduct staff performance reviews in accordance with Wyndham Worldwide standards. Ensure the training of employees on SOP’s and technical job tasks. Ensure compliance with core liquor, beer and wine lists. Plan and implement beverage menus.
Be involved in and/or conduct departmental and hotel training (CARE,
One toOne), etc. Interview candidates for front-of-house F&B positions and follow standards for hiring approvals. Complete tip reporting. Ensure overall guest satisfaction.
With Wyndham Hotels & Resorts, you can expect a fulfilling career to include:
∙ Growth opportunities through best-in-class training and career development, leadership training, mentorship opportunities and educational support.
∙ Competitive salary and benefits.
∙ Team member benefit programs that focus on nutrition, exercise, lifestyle management, physical and emotional wellness, financial health, and the quality of the environment in which all team members work and live.
∙ A Culture of Diversity & Inclusion - Our inclusive culture infuses different perspectives that reflect our diverse customers and communities around the world.
About Wyndham
Wyndham Hotels & Resorts is the champion of the everyday traveler. Every day, we work to make hotel travel possible for all. With more hotels than anyone else, we offer the largest and widest collection of hotel experiences in the world. So wherever and however people travel, Wyndham will be there to welcome them.
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