Adventure and Experience Manager

Adventure and Experiences Manager

One of Bahrain's most spectacular destinations, offers a unique community of hospitality enthusiasts, outdoor adventure seekers, and families alike. It's the perfect work/life combination.

Job Description

At this Resort, we are looking for a successful and enthusiastic Adventure & Experiences Manager who will assist in bringing programming and events to life from conception through to completion. Your vision and leadership Adventure & Experiences Manager will ensure an engaged team, efficient operations – and service that exceed the expectations of every guest and client. If you are creative, organized, energetic, an outdoor enthusiast, highly organized and love working with 'kids' of all ages, this may be the perfect role for you!

Job Duties Include

Reporting to the Hotel Manager, responsibilities and essential job functions include but are not limited to the following:

• Consistently offers professional, engaging and friendly service.
  
• Coordinate appointments and scheduling of special events / activities on the calendar and scheduling system.
  
• Conducts walk-throughs and meetings with events, conference services and our employess for upcoming events / activities as needed.
  
• Communicate with all partners regarding event requirements and expectations. Arrange food and beverage, operational supplies, audiovisual equipment and collateral for all department special events, activities and animation (BEO’s).
  
• Serve as liaison with vendors on special event-related matters on day of events (including, but not limited to keynote speakers, guest entertainers, holiday enhancement vendors, groups, etc).
  
• Capture information on departmental projects to achieve quality event productions.
  
• Review all online and printed marketing material and provide updates to marketing team as required.
  
• Create team schedules, ensuring we stay within budgeted hours.
  
• Review monthly department inventory and order necessary stock in-line with department monthly budget.
  
• On-boarding management of new colleagues, ensuring all systems and technology access are granted in a timely manner
  
• Constantly review industry trend and provide insight and creative input on new additions to leaders.
  
• Handle any guest concerns as required.
  
• Support Director, Manager and key partners on all events / activities.
  
• Act as on duty leader for department.
  
• Cover departmental programming as needed.
  
• Other duties as assigned.

Your Skills & Qualifications:

• Degree / Diploma preferred; significant work experience can substitute for the degree.
  
• Standard First Aid certificate
  
• At least 2 years’ experience in programming, entertainment or event planning.
  
• Have the ability to manage multiple projects and work assignments at the same time and meet deadlines.
  
• Excellent interpersonal skills both in person and by phone, with high professionalism.
  
• Must be highly responsible, self-motivated, creative, energetic and organized.
  
• Strong team player.
  
• Phenomenal customer service ethic and high expectations for quality.
  
• Background in activities such as water sports, guiding, wellness and sustainable participation a advantage.