VFS Global is a Trusted Partner for Diplomatic Missions and is currently carrying out the administrative work and non-judgmental tasks for its client governments with 3533 Visa Application Centers and operations in 143 countries across five continents as of 30 April 2014. VFS Global serves the interests of 63 client governments. The company has successfully processed over 100 million applications since its inception in 2001.
We are looking for Senior Operation Manager for our Visa Application Center in Baku, Azerbaijan.
Job Description
Qualification & Experience
Knowledge & Key skills:
Candidate should have good knowledge of operations available in the market and should be proficient in English language. (CV's without English language skill will not be considered for this position)
As the world’s leading outsourcing and technology service specialist, VFS Global embraces technological innovation, including Generative AI, to support governments and diplomatic missions worldwide and provide travellers with a smooth visa application experience. A trusted partner to 69 client governments, we develop enhanced visa processes for global citizens through highly secure, reliable, efficient, and innovative technology solutions. A technology-driven company, VFS Global continuously transforms its business model with secure and efficient processes, market offerings, and advanced technologies, including AI/Analytics. Our work is limited to front-end administrative tasks, and we do not have any control over appointment availability, mandatory documentation requirements, and visa application decisions. Operating in 153 countries, our teams manage non-judgmental and administrative tasks related to applications for visa, passport, and consular services for our client governments, enabling them to focus entirely on the critical task of assessment. With an extensive global network of over 3,400 application centres, we have efficiently processed more than 292 million applications since 2001 and over 138.49 million biometric enrolments since 2007. Headquartered in Zurich and Dubai, VFS Global employs highly trained and dedicated staff across five continents, representing 131 nationalities. We are an employee-centric organisation, creating meaningful work opportunities and fostering successful careers in a diverse and inclusive workplace. VFS Global holds multiple certifications in data privacy, anti-bribery systems, and customer satisfaction, among others. We are also proud to be a Great Place to Work-certified organisation in India and China.