1. Sales Performance: Monitor and drive sales performance across all stores in the chain. Set sales targets for store teams and ensure that they are met or exceeded. Analyze sales data to identify trends and areas for improvement.
2. Team Leadership: Supervise, train, and motivate sales staff to deliver exceptional customer service and achieve sales goals. Provide ongoing coaching and support to enhance the performance of the sales team.
3. Customer Service Excellence: Ensure that all stores maintain a high level of customer service. Address customer concerns and complaints promptly and professionally, and implement strategies to enhance customer satisfaction.
4. Merchandising and Product Presentation: Oversee the visual presentation of products in stores, ensuring that they are displayed in a manner that maximizes sales. Work with the merchandising team to ensure that stores are well-stocked and product displays are appealing.
5. Inventory Management: Collaborate with the stock control team to ensure that stores have adequate inventory levels to meet customer demand. Monitor stock levels and coordinate with the Sales Manager to address any shortages or overstock situations.
6. Reporting and Analysis: Prepare and present regular reports on sales performance, customer feedback, and other key metrics to the Sales Manager. Use data to identify opportunities for improvement and implement corrective actions as needed.
7. Compliance and Standards: Ensure that all stores adhere to company policies, procedures, and standards, including health and safety regulations. Conduct regular store visits to assess compliance and implement improvements where necessary.
8. Promotions and Marketing: Support the implementation of promotional campaigns and marketing initiatives in stores. Ensure that sales teams are well-informed and prepared to promote new products and special offers effectively.
Amaken offers recruitment services in the Middle East and abroad with an ever-growing list of satisfied clients. With our proven experience, extensive resources and carefully conceived recruitment solutions, we pride ourselves in taking a personal approach with both client and candidate to guarantee a successful partnership.
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