Job Description
About Us:
Heetch is the only ride-hailing app aiming to make mobility more positive. We are committed to a fairer mobility with the lowest commission on the market. We offer a professional, high-quality service everywhere we operate and embody a joyful, optimistic and culturally relevant vision. We truly believe that no-one should be left behind and maintain a balance between inclusive prices for passengers and sufficient revenues for drivers.
Launched in 2013, today we operate in France, Belgium, Algeria, Angola, Senegal, Ivory Coast and Mali. Come join our ambitious team, committed to changing the market for good!
The company has offices in each country where it operates. Additionally, it has 2 “global hubs” in Algeria (Algiers) and Spain (Barcelona), where global teams are based to support all Heetch markets (Finance, People, Business Analysis, Growth, Product, etc.).
(to customize) In ( department), our goal is to offer a secure and flexible profitability framework to allow our operational teams to focus on growth. This involves effectively managing our investments (technology, human resources…) and steering our growth in new markets.
At Heetch, we share the same values:
Play for the team 👫👬 – Have a mindset of collaboration and teamwork
Make it happen 👍 – Follow through with your ideas
Be kind 😇 – Always show kindness and empathy
Think different 🧠 – Think outside the box
About the Team:
Your Role:
Reporting to the , you will play a crucial role in supporting the of the headquarters and European countries. You will work closely with operational teams to provide relevant analyses and recommendations that will help them make informed business decisions.
What You Will Do:
● Coordinate and execute passenger and driver acquisition and communication campaigns, challenge existing acquisition channels, and create new onesIncrease brand awareness through online and offline campaigns.
● You have excellent writing skills.
● A good level of English is required.
● Monitor our image and messages with our community on social media.
● Build and manage brand partnerships directly with media and partners.
● You have 3-5 years of experience in an agency, startup, or any other company with a strong focus on communication.
This Position Is for You If:
● You are a people person and can adapt to anyoneYou are organized and meticulous, able to multitask and prioritize; if you enjoy analyzing data, that’s a plus.
● You have patience and empathy, and enjoy helping others solve problems.
● You’re great at managing projects, organizing schedules, and following up.
● You’re perfectly organized, and you have a strong dislike for delays and inaccuracies.
● You have communication skills that stand out: you inspire teams with your projects and know how to convince people to move in the right direction.
● You’re creative, proactive, and have a strong marketing sensitivity with a particular love for social media.
● You excel at juggling multiple tasks effortlessly.
● You aren’t afraid to find marketing opportunities by reaching out to media, influencers, and brands.
● You are curious and enjoy gaining an in-depth understanding of operations (tech and business) while connecting them to the strategic vision.
● You are fluent in French and English and comfortable working in an international environment.
What We Offer:
● A unique opportunity to contribute to the growth of a dynamic and fast-expanding company.
● A stimulating work environment with passionate and talented teams.
● Opportunities for professional development and career advancement within the company.
But also:
Working at Heetch means 🎉:
🏥 The Golden Card of Val Clinical: Free consultations with numerous discounts and benefits (50% covered).
8 additional days off per year (38 in total)
🎟️ Perks: Monthly Fixit card "voucher."
🚕 20 rides with a 50% promo code each month.
🎓 Free online training.
☕ A great work environment with free coffee, tea every day, and occasional snacks.
🎉 Seasonal events at the office and the famous monthly event, “Reverse Day”
What’s in store for you?
1/ an initial interview with the recruitment officer
2/ a skills test (technical test)
3/ a second interview with the Hiring Manager
4/ a meeting with the Country Operations Head
5/ offer
If you are ready to take on this challenge and play a key role in our success, we would be delighted to receive your application!
🌈 Convinced that everyone has the ability to collaborate within our company, we place paramount importance on diversity and equal opportunities in employment.
🌍 We strive to ensure a safe and inclusive work environment. Our commitments aim to build a team composed of diverse backgrounds, varied skills, and people from different walks of life.