Job Description
About Jumia:
Jumia is a leading pan-African e-commerce platform. Its mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to customers, while helping businesses grow as they use Jumia's platform to better reach and serve customers.
Jumia is built around a marketplace and supported by a proprietary logistics business [Jumia Logistics] and a digital payment and fintech platform [Jumia Pay]. With over 3,000 employees, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating a sustainable impact in Africa.
In April 2019, Jumia was the first Tech company in Africa to be listed on the New York Stock Exchange.
Main Responsibilities
- Manage and optimize the lead generation and lead to live process
- Ensuring all acquisition channels are operating flawlessly and producing the maximum output
- Detect the training needs of vendors and create a curriculum to get them started on the Jumia platform and to bring them to the next level
- Create online and offline educational content
- Run online and offline training sessions
- Organise Vendor events
- Manage and optimize the lead generation and lead to live process
- Ensuring all acquisition channels are operating flawlessly and producing the maximum output
- Incubate the vendors for 1 month after live to make sure they are engaged properly
- Ensuring sellers to get 1 order on platform within 7 days
- Manage a team of trainers & vendor onboarders
Required Skills & Qualifications
- Able to quickly grasp concepts and explain them in a clear manner
- Experience in managing a team
- Ability to create flawless presentations using PowerPoint
- Excellent communication skills both written and verbal
- Fast learner
- Resistant to stress
- Strong entrepreneurial skills, leadership and drive
- Very independent with a strong ability to go further than the expectations
- Ability to adapt in a multinational environment
- Demonstrated ability to work in a fast paced and competitive environment
- Ability to run call center to drive productivity
- 4+ years’ experience
- Good analytical skills
We Offer:
- A unique experience in an entrepreneurial, yet structured environment
- A unique opportunity of having strong impact in building the African e-commerce sector
- The opportunity to become part of a highly professional and dynamic team
- An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders
Please ensure to only apply for jobs with Jumia through our official website.Jumia will never charge you a fee to apply for a job: be wary of websites that claim to help you apply for a Jumia job or that charge a fee to get you a job.
