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Field Service Supervisor
Location Lotissement Bensmaia, Algiers, Poirson, El Biar, ALGER, 16606, Algeria Category Customer Experience Job Id HRD243666 JOB DESCRIPTION *
Field Service Supervisor
We have an opportunity for a Field Service Supervisor to join us at Honeywell in POIRSON, DZA. As a Service Manager here at Honeywell, you will have the opportunity to lead and oversee our Service team, ensuring efficient and effective service delivery to our customers. Your strategic mindset and operational expertise will drive the success of our service operations, directly impacting customer satisfaction and loyalty.
You will report directly to our north Africa Service leader and you will work out of our Algeria, Algeria location on a Office, On-site, Remote work schedule. As the Service Manager, your leadership, strategic mindset, and commitment to customer satisfaction will have a direct impact on the success of our service operations, the satisfaction of our customers, and the growth of the organization. Join us at Honeywell and make a difference in creating a safer, smarter, and more sustainable world.
Honeywell
Honeywell Building Automation is transforming the way every building operates to help improve the quality of life for the people who use them. With a portfolio featuring software, hardware and services, Honeywell takes an outcome-focused approach to help building owners and operators improve safety and security, energy and operational efficiencies to create a better building experience.
Helping to Transform Buildings to be Safer and More Operationally and Energy Efficient.
Key Responsibilities:
• Manage and oversee Algeria Service team, ensuring efficient and effective service delivery
• Develop and implement strategies to optimize service operations and improve customer satisfaction
• Assign and schedule service technicians to meet customer demands and service level agreements
• Monitor and analyze service performance metrics to identify areas for improvement
• Provide technical guidance and support to service technicians
• Collaborate with cross-functional teams to drive continuous improvement initiatives
• Establish and maintain strong relationships with key stakeholders, including customers, suppliers, and internal teams
• Ensure compliance with company policies, procedures, and regulatory requirements
Key Skills and Qualifications:
• Minimum of 10 years of proven experience in service Business or a similar role
• Strong technical knowledge and understanding of relevant technologies
• Excellent leadership and team management skills
• Ability to effectively manage and prioritize multiple projects and tasks
• Experience in driving process improvements and implementing best practices
• Strong problem-solving and decision-making abilities
• Excellent communication and interpersonal skills & Financial Acumen
We Value:
• Bachelor's degree in Engineering or a related field; Master's degree ,PMP/MBA preferred
• Customer-focused mindset
• Ability to drive change and innovation
• Results-oriented approach
• Excellent problem-solving and decision-making abilities
• Strong business acumen
• Ability to build and maintain strong relationships
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Join us now and be part of a global team of thinkers, innovators, dreamers, and doers who make the things that make the future!
#TheFutureIsWhatWeMakeIt
Additional Information
JOB ID: HRD243666
Category: Customer Experience
Location: Lotissement Bensmaia,Algiers,Poirson, El Biar,ALGER,16606,Algeria Exempt
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