About Jumia:
Jumia is a leading pan-African e-commerce platform. Its mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to customers, while helping businesses grow as they use Jumia's platform to better reach and serve customers.
Jumia is built around a marketplace and supported by a proprietary logistics business [Jumia Logistics] and a digital payment and fintech platform [Jumia Pay]. With over 3,000 employees, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating a sustainable impact in Africa.
In April 2019, Jumia was the first Tech company in Africa to be listed on the New York Stock Exchange.
Don’t miss the opportunity: Jumia Algeria is recruiting! Are you passionate about the startup scene? Want to be a part of a technology company that is leading the pan-African e-commerce? We are looking for top rigorous, agile & hands-on profiles to join our teams in the commercial department.With Jumia, the sky is the limit. Join the journey, Apply & we will find your dream job!
About Jumia
Jumia is a leading e-commerce platform in Africa. Our marketplace is supported by our proprietary logistics business, Jumia Logistics, and our digital payment and fintech platform, JumiaPay. Jumia Logistics enables the seamless delivery of millions of packages while JumiaPay facilitates online payments and the distribution of a broad range of digital and financial services.
We are fueled by the belief that technology has the potential to transform everyday life in Africa, for the better. We built Jumia to help consumers access millions of goods and services conveniently and at the best prices while opening up a new way for sellers to reach consumers and grow their businesses.
Jumia counts over 5,000 people across more than 10 countries, a diverse group of talent with different backgrounds, experiences and perspectives, driven by a common ambition to help build the digital future of Africa.
Africa is one of the fastest growing economies in the world, offering excellent opportunities in a vibrant and booming environment. Its economic growth has enabled innovative businesses to flourish and this is where Jumia steps in. We are currently looking for talented people with a passion for emerging markets and Africa to join our team and embark on our exciting journey.
What you will be doing:
- Manage key accounts within different categories,
- Build and maintain strong, long-lasting customer relationships with key clients.
- Develop and implement strategies to drive sales and maximize revenue within the category.
- Collaborate with the sales and marketing teams to create and execute promotional campaigns and initiatives tailored to the category.
- Analyze sales data and market trends to identify opportunities for growth and improvement.
- Monitor and report on key account metrics, including sales performance, inventory levels, and customer satisfaction.
- Negotiate and finalize agreements with key accounts, ensuring mutual benefit and sustainable partnerships.
- Provide exceptional customer service and support to key clients, addressing any issues or concerns in a timely and effective manner.
- Stay updated on industry trends, competitor activities, and consumer preferences within the category.
- Work closely with cross-functional teams, including merchandising, operations, and logistics, to ensure seamless account management and fulfillment.
What we are looking for:
- Bachelor's degree in business, marketing, or a related field.
- Proven 2 to 4 years of work experience in commercial, account management preferably within the e-commerce or retail industry.
- Strong understanding of the category, including product knowledge and market dynamics.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to think strategically and develop actionable plans to drive category growth.
- Proficiency in using CRM software, Excel, and other sales management tools.
- Strong analytical and problem-solving abilities.
- Self-motivated, proactive, and results-oriented approach.
- Ability to thrive in a fast-paced, entrepreneurial environment and manage multiple priorities effectively.
We Offer:
- A unique experience in an entrepreneurial, yet structured environment
- A unique opportunity of having strong impact in building the African e-commerce sector
- The opportunity to become part of a highly professional and dynamic team
- An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders
Please ensure to only apply for jobs with Jumia through our official website.Jumia will never charge you a fee to apply for a job: be wary of websites that claim to help you apply for a Jumia job or that charge a fee to get you a job.
