Customer Success Executive

Location: Algiers, DZ

Company Overview:

Since our founding in 1982 we have grown to become a world leader in comprehensive transport and delivery solutions for business and consumers. Headquartered in Dubai, at the heart of the world’s most dynamic commercial hub and on the site of historic trade routes linking east and west, commerce and transport are deeply embedded in Aramex’s DNA. We are dedicated to transforming the face of trade, expanding our operations rapidly to better connect businesses and consumers worldwide.
Custom Field 1: 6592

Customer Success Executive

Purpose of the Job

Job Description

Receive and verify all invoices. Follow up on invoices. Receive and verify all freight invoices. Record invoices in the company financial system Transfer invoices to the company financial system daily Continuously follow up with freight department to solve pending cases. Close cases before the deadline and closing the month. Accepts agents’ invoices after checking. Handle centralized freight agents.

Job Responsibilities - Experience and Education

Bachelor’s degree in a related field, 1-2 years’ experience in invoicing & customer service or relevant role, English Proficiency, Excellent knowledge in Microsoft offices, Fast learner

Leadership Behaviors

Setting a clear direction Simplification Collaborate & break silos Execution & Accountability Innovation External focus

Skills

Administrative Skills Budgeting Collaborative Mindset