https://bayt.page.link/v1TUmrkCw1dqRip19
عن بُعد
دوام كامل · الحد الأدنى 10 سنوات من الخبرة
10-49 موظف · خدمات تكنولوجيا المعلومات

حمّل تطبيق بيت.كوم

حمّل تطبيق بيت.كوم لإدارة مراسلاتك الفورية مع خبير التوظيف
حمّل التطبيق
أنشئ تنبيهًا وظيفيًا للوظائف المشابهة

الوصف الوظيفي

Job Description

This is a remote position.

Our Mission is to Simplify Life. We are looking to Simplify and automate complex decision-making for customer centric industries, like Utilities, Financial Services, Logistics, and commerce, that drive the world's economies and you have the chance to join the revolution. We are trying to solve huge challenges in today's enterprise that are directly impacting the employee and customer experience.



Key Areas of Responsibility and Tasks


Opportunity Management


  • Define appropriate delivery model for customer project/program/portfolio as a composition of pre-defined services, on-site and/or remote delivery.
  • Scope and estimate the engagement and its component projects/programs
  • Determine required resources for the engagement
  • Assess, document and communicate risk for the engagement

Delivery

  • Lead and own engagement-planning and program-planning activities
  • Oversee the delivery of multiple projects related to successful engagement or program execution.
  • Own the engagement and program plan and be responsible for delivery of its major elements including program’s business objectives, scope and solution within quality criteria, on time and budget.
  • Translate generalized customer business goals and objectives into concrete strategy and tactical delivery plans for the engagement or program.
  • Define strategic objectives of large and complex programs, benefits realization plans of large programs including KPIs to be delivers
  • Evaluate complex situations accurately and identify viable solutions that create successful outcome for the customer.
  • Experience in delivering Fixed Price (FP) and Time and Material (T&M) engagements
  • Set-up and maintain the Governance Model with PMO over the entire lifecycle of the program.
  • Active risk management, implement and maintain an ongoing risk and quality management framework,
  • Assurance of active executive sponsorship at client side,
  • Build proactive formal and informal communication/relationship with key stakeholders.
  • Contract management in relation to client, Avertra, subcontractors and suppliers (including, contracting, work with procurement, internal organizations, contract change management etc.)
  • Work closely with the Program Sponsors and Program Review Boards to facilitate decisions necessary for program delivery.
  • Resolve political, resource, budgeting, change and legal issues affecting the program.
  • Escalate early issues about the projects / program to account management and Field Services Leadership. Drive de-escalation management on behalf of the project with Avertra and customer stakeholders.
  • Proactively manage program stakeholder satisfaction to position and secure customer reference and success story.
  • Maximize use of near- and offshore delivery by Avertra and its partners to achieve cost advantages for the client and Avertra.
  • Interface with internal functions within Avertra to ensure visibility and transparency of results.

Sales and Business Development

  • Close work with SAPand product sales colleagues on large bids and proposals for new business.
  • Oversee and lead the development of proposals, tenders, and or responses to requests for proposals associated with the program in order to win new deals for Avertra with minimal risks.
  • Establish and maintain credible relationship with senior customer buyers and form joint plan of action with sales colleagues.
  • Set-up and maintain value partnership in order to support client’s business case and benefits model.
  • Ensure good fit and balanced of the risk portfolio of new opportunities combined with ongoing delivery projects


Coaching & Mentoring

  • Oversee effective engagement oversight and reviews to affect customer success.
  • Serve as mentor / advisor / decision-maker to project managers for the program for issues related to corporate politics, external politics, client relations, project quality, and project risk.
  • Takes responsibility from time to time as team lead and supports respective line manager(s) in people development tasks

Knowledge Management


  • Maintain program documentation and updates; analyze lessons learned and actively share with the Field Services Program Management Practice for utilization on future programs.
  • Organize knowledge capturing activities at programs and ensure retention on high quality intellectual capital for Avertra.
  • Participate in the development of project / program management best practices, examples, templates and Avertra Program Management Methodology


Benefits

Potential Next Vertical Career Step:

Project Management Services – Chief Expert


What can we promise you:

  • You'll join a global family of awesome, passionate people that are working together to build a sustainable, scalable ecosystem committed to using logic to create a better experience.
  • We want you to help us become better. You will be empowered to drive change and innovate.
  • That we will invest in you. We will give you the opportunity to master your domain and drive excellence.


المرشح المفضل

عدد سنوات الخبرة
الحد الأدنى: 10

Avertra is a global integration services, product development and consultancy organization focused on the energy and utilities industry. We attract and hire the industry’s most innovative and experienced problem solvers, each dedicated to our mission of helping our clients realize the full value of their investments in IT and in Avertra. Avertra’s industry-leading process knowledge and technology expertise combined with influences from consumer-centric industries has resulted in the genesis of our innovative User Xperience Unification (UXU) framework, which is available throughout our MiUtility platform of solutions for: -Call center optimization -Omni-channel customer engagement -Mobile work force management -Meter reading And much more!!

لقد تجاوزت الحد الأقصى لعدد التنبيهات الوظيفية المسموح بإضافتها والذي يبلغ 15. يرجى حذف إحدى التنبيهات الوظيفية الحالية لإضافة تنبيه جديد
تم إنشاء تنبيه للوظائف المماثلة بنجاح. يمكنك إدارة التنبيهات عبر الذهاب إلى الإعدادات.
تم إلغاء تفعيل تنبيه الوظائف المماثلة بنجاح. يمكنك إدارة التنبيهات عبر الذهاب إلى الإعدادات.