Mental Health Recovery Worker

Introduction :

Instant Care Solutions Limited is an independent healthcare provider located in West London, United Kingdom specifically in Hounslow. The company specialises in providing services to adult males with severe and enduring mental health conditions and complex needs, including dual diagnosis and a forensic history in the community. In addition, Instant Care Solutions offers specialist services to individuals under the Mental Health Act 1983 (amended 2007) and works closely with the West London Specialist Community Forensic Team to ensure the safety and well-being of individuals conditionally discharged in the community by the Ministry of Justice. The company provides various services, including residential care and supported accommodations in Hounslow. Moreover, it collaborates with Adult Mental Health services across different London boroughs to ensure aftercare in the community.

Instant Care has been growing steadily since its establishment in 2009. Initially, it started with a 7-bed unit, and now it operates across multiple locations in Hounslow, offering a total of 81 beds. The diverse and complex needs of our clients necessitate specialised support and experienced staff in the field of mental health.

Senior Support Worker/ Mental Health Recovery Worker

To professionally lead the care team during any span of duty, ensuring that a safe, effective and

efficient care service is maintained which meets the needs of residents and other stakeholders. To

provide care to residents in accordance with their assessed needs to an industry leading standard.

Overall responsibilities:

Provide leadership and support for care staff and act as a champion for residents’ safety and

dignity.

To maintain skills and knowledge and ensure that care is delivered according to latest guidelines

and best practice evidence available.

Ensure the ongoing safety of residents, staff and visitors through systematic assessment,

monitoring and reviewing processes.

Ensure that clear and accurate records and communication systems relating to clinical and care

delivery are maintained and effectively used.

Act as a role model for good clinical and care governance practice.

Ensure that delivery of care reflects ICS philosophy of care.

Specific responsibilities and duties:

• Provide leadership and support for care staff and act as a champion for residents’ safety and

dignity

• Provide effective means of communication and support for the Care Team.

• Supervise care staff on a day-to-day basis and through formal supervision processes.

• Liaise with GPs and other health professionals to ensure new residents are registered with their

local GP within a week of admission and that residents receive the medical and clinical support

they require.

• Demand high quality care delivery focused on residents individually assessed needs and

choices.

• Promote the professional image of the services through excellent communication, appropriate

behaviour and professional appearance.

• Support new care staff in the completion of induction programs, training and competency

assessment.

• To maintain skills and knowledge and ensure that care is delivered according to latest

guidelines and best practice evidence available.

• Maintain skills and keep up to date with clinical developments and best practice in areas

relevant to care delivery in the home.

• Undertaken training appropriate to the role, as agreed with the Service Manager, and

ensure learning is shared and transferred into practice.

• Review the daily delivery of care, including activities of daily living, nutrition and infection

prevention and control procedures. Ensure high standards of care delivery are maintained.

• To be responsible for the safe and appropriate management, administration and recording

of medication, including controlled drugs in accordance with Care UK Policies and

Procedures.

• Act at all times within your own skills and competence.

• Establish and maintain an effective communication system with your immediate supervisor/

manager.

• To attend all statutory and mandatory training as required by ICS in order

• to fulfil your duties.

• Ensure the ongoing safety of residents, staff and visitors through systematic assessment,

monitoring and reviewing processes.

• Conduct and document care and risk assessments and develop care plans in conjunction

with the recovery star to addressed assessed needs and choices of individual residents.

• Ensure that areas of identified risk are appropriately monitored, and outcomes recorded

and acted upon e.g. weight charts, blood glucose monitoring and blood pressure.

• Report all accidents and incidents promptly in accordance with ICS Policy. Ensure

accident/incident reports are written clearly and concisely and that any remedial action or

learning is incorporated into care delivery.

• Ensure that residents are encouraged and supported to remain as independent and active

as possible. Promote the philosophy of activity-based care.

• Ensure the safety and comfort of all residents, whilst encouraging a happy, homely

atmosphere.

• Be knowledgeable about Safeguarding Vulnerable Adults Policies and Procedures and

report any untoward events in accordance with ICS and Local Authority requirements.

• Ensure that equipment used in the home is maintained in a safe, clean and fully

functional state. Report any equipment failures or damage to the Service Manager.

• Be responsible for the care and protection of residents’ property.

• To maintain standards of infection control within the home and to assist residents to

maintain their own infection control needs.

• Ensure that clear and accurate records and communication systems relating to clinical

and care delivery are maintained and effectively used.

• Be aware of company policies and procedures and ensure requirements are incorporated

into practice.

• Ensure effective and clearly documented handover systems are maintained to facilitate

the effective transfer of information between staff and shifts and the Service Manager.

• Attend and participate in Team Leader and staff meetings as arranged by the Home

Manager/Deputy Manager/Clinical Lead.

• Understand the requirements of the Mental Capacity Act (2005) and Deprivation of

Liberty Safeguards (2008) in relation to consent and best interest decision making.

• Provide information to residents and relatives in relation to care delivery, being mindful

of data protection and Caldicott requirements.

• Ensure high standard of record keeping are maintained in accordance with the Health

and Social Care Act (2008) and Essential Standards of Quality and Safety (2010) and Company requirements.