JET LUXE is a luxury
travel brand responsible for revolutionizing executive jet travel, launched in
2020, A global leader in executive aviation, JET LUXE is recognized for
delivering flexible, best-in-class Luxury Travel Management solutions to
customers worldwide. JET LUXE provides exceptional Aircraft Management,
tailored-made travel, and Concierge Services. The company caters to an elite
clientele. Including aircraft owners, VIPs, and operators of business jets for
corporate, commercial, and personal air travel. From the palace to the aircraft
to the destination, anything private jet travel requires, anywhere in the
world, we can provide. See the world in Your Own Way.
We are seeking a highly skilled and motivated IT Support Specialist to join our
team in our Dubai HQ. The successful candidate will be responsible for
providing technical support and assistance to our staff on a daily basis, as
well as helping with more complex IT issues. This position requires a good
understanding of some advanced IT skills such as backend development and
coding, as well as experience in helping an office with standard IT needs. The
IT Support Specialist will work closely with our team to ensure that our
systems are running smoothly, and any issues are quickly resolved.
Requirements
Requirements
Bachelor's degree in Computer Science or related field is preferred
At least 3 years of experience in IT support, with a good knowledge of technical IT
Excellent troubleshooting and problem-solving skills
Strong knowledge of Windows and MacOS operating systems
Knowledge of Zoho One is needed
Experience with network and server administration
Strong knowledge of cyber security and IT security
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
Responsibilities:
Provide technical support to our staff on a daily basis
Respond to and resolve help desk tickets in a timely manner
Troubleshoot hardware, software, and network issues
Install and configure software and hardware
Maintain accurate records of all support requests and resolutions
Collaborate with our team to ensure that all systems are running smoothly
Manage user accounts and access control
Assist with the maintenance of servers and networks
Write scripts and automate routine tasks
Provide training to staff on the use of software and systems
Assist with website development and upgrades
BenefitsIf you are an experienced IT Support Specialist,
we encourage you to apply for this exciting opportunity. We offer a competitive
salary, comprehensive benefits package, and the chance to work on the latest
technology with a dynamic team of professionals.
