We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talent team. We are seeking a content creator and spokesperson for Capital.com on social media channels, including YouTube, TikTok, and Instagram, targeted at Chinese speakers. The role will be based in our office in Dubai.
Responsibilities:
Representing Capital.com in Asia, being the guardian of our Chinese language social media presence in the region, and supporting the positioning of the brand
Presenting engaging daily video content around the financial markets, covering various topics, including stocks, currency pairs, commodities, cryptocurrencies, and market indices
Create written content for Chinese social media sites
Planning together with the Capital.com team the programming for social media channels
Creating, shooting and editing vertical videos, including identification of themes, script writing, prior research, regulatory compliance and post-production
Staying on top of emerging news and trends on all platforms, from TikTok to YouTube
Appearing on camera for videos (e.g. TikTok/Reels/YouTube)
Responding to comments on social media channels in a timely manner
Answer any questions about how the service works and resolve clients’ issues promptly via live chat, emails, and calls
Build client trust and satisfaction through professional support and training
Be keenly aware of the competitive landscape and understand financial markets
Collect clients’ feedback and analyse how clients’ experience can be improved
Keep open communication between the departments to resolve any issues
Experience:
Fluent/native Mandarin and English a prerequisite. Cantonese language ability would be an added benefit
Experience in producing videos for social networks, with a portfolio that demonstrates your experience (Please include a link to your social networks and/or portfolio along with your application)
A voice and a unique point of view
Charisma in front of the camera
Ambition and desire to succeed
A solid understanding of social media and how to use it to communicate with a primarily male audience
An understanding of and an interest in the financial markets and a hunger to present your ideas around them every day
Access to professional recording equipment
Knowledge of the financial markets and trading, or proficient in using tools to research and producing such content
Personal Qualities:
Creative
Excellent communication skills
Presentable appearance
Confident and comfortable in front of a camera
Ability to turn around content quickly
Ability and willingness to work with an extended global team located in different time zones and remote management
Benefits:
Competitive Salary
International Team Collaboration
State-of-the-art Equipment
Workation leave policy - 30 days for working remotely from abroad
