HAS TO BE IN THE UAE ALREADY!
ABOUT THE ROLE
We’re looking for an organised, proactive and detail-oriented Accounts & Operations Coordinator to support the smooth running of day-to-day business operations.
This is a hands-on role within a growing company, covering everything from customer service and logistics to invoicing, inventory, and admin support. You'll play a key role in keeping backend operations running seamlessly, supporting both our wholesale and e- commerce business.
KEY RESPONSIBILITIES
Customer Service & Wholesale Support
- Respond to customer and wholesale enquiries via email in a timely, professional manner - Coordinate with wholesale partners to send quotes, invoices, and shipping updates
- Follow up on orders, payments, and client requests
Logistics & Documentation
- Handle order dispatch and courier bookings (primarily via Quipup / DHL)
- Prepare accurate shipping documents including invoices, packing lists, and customs paperwork to importing
- Manage import documentation, import attestation, and follow up with freight and customs partners ensuing best shipping rates
Accounting & Finance
- Create and manage sales invoices and quotes
- Support bank reconciliations, track incoming payments, and manage accounts payable/receivable
- Support bookkeeping and monthly closing in Xero
Inventory & Fulfilment
- Maintain accurate inventory records across Shopify, warehouse, and Xero
- Pack and fulfil online orders as needed, including updating order status in Shopify
- Assist with inventory transfers and reconciliations between systems
- Stock control management, forecasting inventory and creating order as needed to ensure we maintain optimal stock levels
Shopify & Product Admin
- Support with updating products, imagery, SKUs, and availability in Shopify - Monitor product fulfilment and customer order updates
- Assist the team with product-related tasks and website improvements
Government Portals & Compliance
- Submit and update product/import details on government platforms such as: - Montaji (CPIP / CPRE)
- EDAS
- FTA (Federal Tax Authority)
- Ensure accurate, timely submissions for regulatory compliance
Brand Profitability Tracking
- Maintain and update the Brand Profitability Tracker to monitor: - RRP vs cost price per brand
- Shipping and import fees
- Landed unit costs
- True margin and profit by product/brand
- Provide monthly updates and flag shifts in margin or profitability to the leadership team
WHO YOU ARE
- Highly organised, efficient, and detail-focused
- Confident communicator with excellent written English
- Able to manage multiple responsibilities with minimal supervision - Comfortable working with numbers and structured documentation - Practical, resourceful, and solution-oriented
LOCATION & WORKING CONDITIONS
- Based in Abu Dhabi, 15 minutes from the city
- Full-time role, 5.5 days per week (Monday Fri 10-6pm. Saturday half-day 11-3pm) - Includes 25 days of annual leave
- Monthly Salary: AED 4,600
- Visa and health insurance provided
EXPERIENCE & SKILLS
- Excellent command of written and spoken English
- Proficiency in Microsoft Excel
- Familiarity with Xero and Shopify is a strong bonus
- Prior experience in admin, logistics, accounting, or operations
- Experience with UAE import processes or working with government portals is an advantage
Skincare Edit is a growing beauty and wellness distribution company based in the UAE, representing a curated selection of premium brands across skincare, ingestibles, supplements, and wellness technology. We work with leading retailers, spas, and clinics across the region — combining a high-touch approach with operational excellence. Our mission is to champion skin health, intelligent beauty, and mindful self-care through science-led, results-driven products. As a small but ambitious team, we thrive on innovation, collaboration, and doing things differently. Every role here is hands-on, impactful, and offers real opportunities for growth. If you're someone who takes pride in precision, enjoys building systems, and wants to grow with a purpose-driven business — we'd love to meet you.