Assist patients with non-medical care and other ward-related duties as directed by and under the supervision of the nurse.
Respond promptly to patient or family requests for assistance, prioritizing patient safety and satisfaction.
Attend to call bells or alarms in patient rooms and report to the nurse accordingly.
Conduct hourly patient rounding, ensuring patient comfort and providing assistance as needed.
Receive non-clinical responsibilities each shift from the nurse.
Assist nurses with patient hygiene, elimination, mobility, physical comfort, eating, and drinking needs, while observing and reporting changes to the licensed nurse.
Clean trolleys before and after patient care and replace all used consumables.
Assist nurses in obtaining patient height and weight measurements.
Effectively assist nurses in maintaining patient elimination.
Know hospital-approved disinfectants and their indications for use.
Clean biomedical equipment according to the hospital’s policy.
Maintain cleanliness in all areas, including patient rooms and nursing stations, ensuring surfaces, computers, and phones are cleaned daily and regularly throughout the shift.
Collaborate with housekeeping to maintain department cleanliness, including the kids' play area.
Check hand sanitizers at the beginning of shifts and notify housekeeping if they need replacement.
Liaise with nurses and patients in the OPD setting to support patient satisfaction and provide updates on bed availability and waiting times.
Replace sharp containers when 2/3 full or upon expiration, per hospital policy.
Ensure the cleanliness of the soiled utility room and collaborate with laundry staff if hampers are full, maintaining a record of linen (type and quantity).
Collect clean linen from the laundry.
Assist in maintaining supply and storage areas, ensuring supply boxes are cleaned regularly or at least monthly.
Maintain pantry cleanliness and ensure no unnecessary trays are kept if not needed.
Transport specimens to the laboratory.
Comply with patient confidentiality per hospital policy.
Act as a messenger when required.
Escort stable patients via wheelchair or assist nurses with bed transport to and from departments, including Radiology and the operating theater.
Accompany discharged patients to the exit point, assisting them into their cars, and transport maternity patients by wheelchair.
Assist nursing staff in preparing or cleaning patient rooms for admission or discharge, ensuring all necessary supplies are provided.
Report lost or broken items/equipment to the nurse or in-charge after cleaning discharged rooms.
Ensure biomedical equipment is cleaned after discharge, returned to the equipment room in good condition, and plugged in.
Ensure oxygen cylinders are properly arranged, fixed in their stands, and report when empty.
Perform daily checks of departmental rooms and complete the environment checklist.
Maintain records of borrowed items and follow up with concerned departments to ensure their return.
Transport instruments for sterilization to CSSD after item count by nurses and collect sterilized items from CSSD.
Check monthly CSSD sets for expiration dates and report any packaging damage.
Ensure departmental curtains are maintained, sent for washing per hospital policy, and replaced as needed, keeping a record of the process.
Collect general and stationary items from the store and medications from the pharmacy.
Participate in scheduled educational activities.
Comply with OSH and infection control policies, standards, and procedures, cooperating with hospital management.
Work in accordance with documented OSH procedures and responsibilities.
Be familiar with emergency and evacuation procedures.
Understand patient safety goals applicable to daily activities.
Notify nurses of OSH hazards, incidents, near misses, or concerns.
Comply with waste management and transmission-based precautions policies and procedures.
Collaborate with nurses to complete departmental inventories.
Attend applicable OSH/Infection control training programs, mock drills, and awareness activities.
Use appropriate personal protective equipment and safety systems.
