Waiter/food Server

The role of a Waiter/Food Server in Dubai, UAE, is pivotal in the hospitality and accommodation industry, where exceptional customer service is paramount. As a Waiter, you will be responsible for providing a memorable dining experience for guests, ensuring their needs are met promptly and efficiently. This position requires a blend of interpersonal skills, attention to detail, and a passion for the culinary arts. You will be part of a dynamic team that thrives in a fast-paced environment, contributing to the overall success of the establishment.

Responsibilities:

1. Greet and seat guests in a friendly and professional manner.
2. Present menus and provide detailed information about food and beverage offerings.
3. Take accurate food and drink orders using a POS system.
4. Serve food and beverages promptly, ensuring high standards of presentation.
5. Monitor guest satisfaction and address any concerns or requests promptly.
6. Maintain cleanliness and organization of the dining area.
7. Collaborate with kitchen staff to ensure timely and accurate order delivery.
8. Process payments and handle cash transactions securely.
9. Assist in training new staff members on service standards and procedures.
10. Participate in team meetings and contribute ideas for improving service quality.

Preferred Candidate:

1. Excellent communication and interpersonal skills.
2. Strong customer service orientation and a positive attitude.
3. Ability to work effectively in a team and under pressure.
4. Attention to detail and a commitment to quality service.
5. Flexibility to work varied shifts, including weekends and holidays.
6. Previous experience in a similar role within the hospitality industry.
7. Knowledge of food safety and hygiene standards.
8. Proficiency in using POS systems and handling cash.
9. Willingness to learn and adapt to new service techniques.
10. Strong problem-solving skills and the ability to handle guest complaints gracefully.