Waiter/ess - Food and Beverage - Jumeirah Marsa Al Arab

About Jumeirah Marsa Al Arab:
Nestled at the tip of a peninsula at the heart of Dubai’s most exclusive private beach, Jumeirah Marsa Al Arab is a new lifestyle destination, infused with the warmth and generosity of Arabian Hospitality. Featuring an avant-garde, superyacht-inspired exterior designed by architect Shaun Killa, Jumeirah Marsa Al Arab includes a resort with 386 rooms and suites, 82 luxury residences, an 82-berth superyacht marina, an impressive spa and a range of curated dining experiences. With five pools set in lush landscaping, 11 restaurants and nine bars crafted by internationally acclaimed designers, and all rooms and residences featuring unobstructed views of the city skyline, Jumeirah Burj Al Arab and the shimmering Arabian Gulf, it’s an undisputable new go-to destination in Dubai. The 3,500 square meter Talise spa set over three floors completes the offering, providing female-only spaces and 13 treatment suites, each with a private terrace and captivating views over the Arabian Peninsula.Setting the stage for a guest journey that explores the evocative world of wellness, tantalising cuisine and mixology, guests are invited to unite, celebrate, or simply enjoy a moment of peaceful reflection by the water.

www.jumeirah.com/MarsaAlArab

About the Job: 

• Greet guests with warm welcome and smile. Escort them to their tables. Answer inquiries about food and beverage items on the menu.
• Assist guests by explaining how various menu items are prepared, describing ingredients and cooking methods, where applicable.
• Be aware of allergy information on menu items and inform guests where needed or inquired.
• Inform guests of daily specials or special items/promotions not listed on menu.
• Deliver and serve food at tables. Use established food handling and serving techniques as per Jumeirah standard.
• Maintain the table setting by clearing courses as completed, cleaning and maintaining server stations, replacing utensils, refreshing water glasses, dealing with spills, moving dishes and glasses from tables or counters, take them to kitchen for cleaning.
• Ensure that high standard of personal hygiene and grooming are strictly observed and followed.
• Ensure the guests of the outlet experience an enjoyable and memorable by following the outlet sequence of service.
• Handle guests' inquiries in a courteous and efficient manner and report guest complaints or problems to the Team Leaders if no immediate solution can be found.
• Ensure adherence to departmental policies, processes, standard operating procedures, and instructions enabling delivery of luxurious service to guests and in line with Jumeirah standard of excellence.

About you: 

The ideal candidate for this position will have the following experience and qualifications:

• At least 1 year of experience as a waiter/waitress in a renowned hospitality brand or a standalone restaurant.
• Proficiency in English is required, ideally complemented by proficiency with a second language (Spanish, French, Arabic, Russian, Mandarin, Greek) with strong communication abilities.
• Desirable working practical knowledge with Opera, Epicure, or Micros.

About the Benefits:

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package including dental coverage, flights home, life insurance, incentive programs, and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.