Present customers upon arrival with the menu, assist in their item selection, , take orders and serve food in a timely manner Communicate efficiently with the kitchen staff and barista to guarantee customer satisfaction and liaise with other departments to ensure smooth running of operations Arrange table set-ups before and after each customer according to the brand’s set standards Make sure the staff is providing a friendly, professional and timely service at all times and report immediately any discrepancies/customer complaints to the Manager on duty Collect bill payments from customers and hand them over to the cashier
Qualifications
High School Degree 1-2 years of experience in customer service in a similar role Fluency in English; Arabic is a plus Communication Skills: level 2 Cultural Awareness: level 1 Change and Adaptability: level 1 Customer Focus: level 1 Driving and Achieving results: level 1 Initiative: level 2 Teamwork: level 2
