Job Description:
Airbus is looking for aCommercial Manager Training Servicesf/m (VIE position) to join our Training Services sales department based in Dubai.
As a Commercial Manager Training Services you will be accountable for coordinating and allocating contractual training allowances for customers in the region. These activities are performed in collaboration with the commercial team, notably the Commercial Account Director (CAD) and the Commercial Director Training Services (CDTS) accountable for leading the sales of aircraft and services, Training Delivery Managers, Planning team and Instructors.
Your challenges:
A - Commercial activities
Ensure the contractual obligations of Airbus are respected through the delivery of Training under the Purchase Agreement
Ensure that all training matters are covered before the EIS of the Aircraft
Participate in the Training Conference before any new Entry into Service to identify customers’ needs and coordinate the training required
Contribute to achieve strong level of intimacy with the customers on the assigned portfolio at all levels of the company
Share internally any customer feedback when available including but not limited to, Services delivery or quality issue, Customer satisfaction, competition intelligence
B - Promote Airbus Training Services
Customize Services Marketing materials, including the value proposition starting from the general contents produced by the marketing teams
Participate in trade shows, events, conferences in the region in coordination with the different commercial teams including Airline Marketing Services
C- Feedback from the market
Give regular inputs to Product Marketing and Airlines Marketing Services about the services market linked to the Service Line in the region
Complete the Services Provider Intelligence database (SalesForce)
Outputs
Successful aircraft EIS training completion
Successful contractual training delivery
Identify, drive and coordinate digitalisation and business improvement projects including building content to influence internal stakeholders
Customer feedback including Services delivery or quality issues, Customer satisfaction, competition intelligence, market understanding and lessons learnt
Your boarding pass:
Language: English, French and preferably Arabic
IT Tools: Google Suite (Gmail, Docs, Sheets, Slides), Docusign
Understanding Training related contractual clauses
Basic understanding of sales processes and fulfilling contractual obligations
Know how to build a Business Case in order to convince internal and external stakeholders
Basic understanding of aviation industry, knowledge of Training Services is a plus
Negotiation skills to find win-win solutions while dealing with internal and external stakeholders
Problem-solving and can-do attitude, challenges proactively to tackle challenges and find solutions
Not a 100% match? No worries! Airbus supports your personal growth with customized development solutions.
Take your career to a new level and apply now!
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
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