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الوصف الوظيفي

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.  By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day. Job description
The Vice President - Travel Insurance will be responsible for spearheading the growth, development, and management of the Travel Insurance portfolio. This role demands strategic planning, innovative business development, efficient policy management, and fostering strong relationships with travel agents, insurance brokers, and direct Branch Office BDMs. The incumbent will play a pivotal role in retaining existing clients, onboarding new ones, and ensuring compliance with reinsurance and underwriting processes. What you will do:


Business Development and Relationship Management




Drive new business acquisition by forging partnerships with travel agents and insurance brokers.


Collaborate with direct branch office business development managers to identify and secure new opportunities.


Maintain and enhance relationships with existing clients to ensure retention and satisfaction.


Identify and onboard new business opportunities, ensuring alignment with company goals.




Distribution & Channel Management




Develop and implement strategies for building and managing robust distribution channels, including travel agents, brokers, affinity relationships and alternate channels.


Drive efficiency and performance across all distribution networks to maximize business opportunities.




Policy Underwriting and Issuance




Oversee underwriting processes for travel insurance policies, ensuring adherence to company and regulatory standards.


Manage the end-to-end policy issuance process, ensuring accuracy and timeliness.




Reinsurance Management




Handle reinsurance arrangements to mitigate risks and optimize portfolio performance.


Coordinate and oversee reinsurance bordereaux preparation and submission.




Strategic Planning and Operational Excellence




Conduct market research and competitor analysis to identify trends, opportunities, and risks.


Develop and execute strategies for introducing innovative travel insurance products to meet evolving market needs.


Monitor operational performance, ensuring streamlined processes and service excellence.


Set and track key performance metrics to achieve business objectives.


Collaborate with internal teams to streamline operations and enhance service delivery.


Monitor and assess key performance metrics to ensure targets are met.


Required skills to be successful:


 Attention to details


Proactive and self-motivated


Time management and focused delivery of deadlines


Excellent Communication skills


Excellent  Leadership skills


What equips you for the role:


Bachelor’s degree preferably in business administration, Insurance, Finance, or a related field.


Master’s degree (MBA) or professional certifications (e.g., CII, LOMA) is highly advantageous.


15+ years of experience in the insurance industry, with a focus on Travel /General Insurance.


Demonstrated success in leading and growing Insurance portfolios.


Expertise in sales & marketing, team management, underwriting, reinsurance  and regulatory requirements.


What We Offer:


Competitive compensation and benefits package.


Opportunities for professional growth and leadership development.


A dynamic and collaborative work environment within a leading insurance organization.


Note: Only UAE based candidates meeting the above criteria will be shortlisted.
About Orient Insurance PJSC:
Orient Insurance Company commenced operations in 1982 as a part of the reputed Al-Futtaim Group and has since recorded a progressively steady growth. The Company is counted among the leaders in the UAE insurance market. Orient Insurance Company has a paid-up capital of AED 500 Million which is the highest in the insurance industry in UAE. With head office in Dubai, the company serves its clientele through an extensive branch network in Jebel Ali, Abu Dhabi, Al Ain, Sharjah and Ras Al Khaimah in UAE, Muscat in Sultanate of Oman and Bahrain.
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