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الوصف الوظيفي

UAE National \_ Part Time Retail Sales Representative | Retail | IKEA DFC



Location: Dubai, AE Ensure our guests are always in focus and strive to make them smile. Meet and serve our guests showing empathy and care. Willing to listen and support them with an attitude based on the IKEA values. Lead by example and a good ambassador for the IKEA store in all contact with our guests, and give them a good reason to return again and again. Always look at our store through the eyes of our customers. Have a daily dialogue with our guests to get continuous feedback about their experiences and to learn more about their needs and wants, then act based on their input. Meet the needs of customers by being understanding and sensitive to diverse customers, by initiating and developing effective working relationships with the customer and by establishing trust and confidence with the customers. Determine the customers’ requirements and assist them in their orders Maintain contact and advising customers on news or recently received items of customer’s interest or which have been reserved as well as following up on quotations sent in an effort to convert to actual sales. Provide the highest level of Customer Service. Empower and encourage the team to take immediate action to meet the needs of guests and give input on how to continuously improve our meeting with them. Ensure our guests have a great shopping experience always throughout the day. 1 to 2 years in a similar role Good communication skills Customer Focus Initiative Sales driven Must have excellent communication and interpersonal skills Must be able to build working relationships * Must be able to speak and understand English & Arabic
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