monitor a team of Call Center agents in terms of operations ... . Supervises a team of Call Center agents; monitors the day-to ... and achieving revenue. Assists the Manager...
performance measures for the contact center team ensuring continuous improvement in ... operating procedures for the Contact Center activities. Provides assistance in suggesting ...
auditor must attend the briefing/training session; each new auditor must ... attend an intensive initial training session. The auditor will be ... be taken through a spot training...
auditor must attend the briefing/training session; each new auditor must ... attend an intensive initial training session. The auditor will be ... be taken through a spot training...