الوصف الوظيفي
JOB PURPOSEDevelop & Deliver Training Programs:Design and develop training program that aligns with Business goals.Ensure training content is current, accurate, and compliant with industry standards and regulations.Conduct training sessions for new hires and existing employees on various banking processesUtilize a variety of instructional methods such as lectures, interactive sessions.Provide individualized coaching and mentoring to enhance learning outcomes.KEY ACCOUNTABILITIESEvaluate Training Effectiveness:Monitor and training effectiveness adjusting training strategies based on feedback.Measure training outcomes through assessments, performance metrics, and feedback.Continuously improve training programs based on evaluation results and best practices.Measuring and demonstrating the return on investment (ROI) of training initiatives.Collaborate with Stakeholders:Collaborate with subject matter experts to ensure training content is relevant and accurate.Maintain open communication with trainees, providing support and addressing their questions.Ensure Compliance and Regulatory Adherence:Integrate regulatory requirements and compliance standards into training programs.Stay updated on changes in banking regulations and adjust training materials accordingly.Conduct assessments to ensure compliance and address any knowledge gaps.KEY SKILLS:MIS Reporting and Data Analysis:Develop and generate MIS reports to track L&D KPI’s.Analyze MIS reports to identify trends, potential issues, and opportunities for improvement.Highly organized with strong attention to detail.Excellent presentation, communication, and interpersonal skills.Proficiency in MIS tools and software, such as Excel, and banking-specific reporting systems.Fluency in Arabic and English, with excellent written and verbal communication skills in both languagesQualifications:Bachelor’s degree in Finance, Business Administration, or a related field. Relevant certifications (e.g., Certified Banking Trainer) are a plus.Minimum of 3-5 years of experience in the banking industry.Language Skills: Strong in both oral and written : Arabic & English.
