Drive growth and strengthen partnerships with Global Accounts through expert tender management and top-tier Key Account support, ensuring increased customer loyalty and value.
Your Role To contribute significantly to maintaining and expanding customer share of wallet with Global Accounts by conducting professional tender management cycles and providing high-level Key Account Management support. Your Responsibilities
Collaborate with teams to provide timely and accurate responses to Requests for Information (RFI) for key tenders.
Work closely with Key Account Managers to analyse tender requirements, define strategies, and ensure full compliance with customer specifications.
Synchronize customer requirements with pricing teams, ensuring accurate tariff structures, and conducting checks for commercial plausibility. Initiate corrective actions when needed.
Develop comprehensive tender responses, including value propositions, ensuring completeness and alignment with customer needs.
Conduct internal and external post-mortem reviews of tender processes in collaboration with Key Account Managers to enhance future performance.
Coordinate the transition from tender management to implementation, focusing on commercial tasks as outlined in the Implementation Methodology.
Oversee rate card updates and customer setup maintenance, ensuring accurate records and streamlined processes for ongoing business operations.
Take care of preparation and execution activities for business reviews (MBRs, QBRs and/or YBRs)
Leverage globally available best practices and contribute to long-term partnership.
Your Skills and Experiences
Experience in Pricing, Tender Management, or Excellence Management: Proven track record in managing pricing strategies, tender processes, or excellence management in a professional environment.
Proficiency in Microsoft Office/365, Advanced presentation skills in PowerPoint and medium to advanced Excel capabilities.
Strong understanding of supply chain processes and ability to apply consultative selling techniques to meet client needs.
Strong Commercial Acumen: Demonstrated ability to understand and apply business and financial insights to drive commercial success.
Highly customer-oriented with excellent problem-solving and analytical abilities to address complex challenges.
Able to work independently, set goals, and drive results in a fast-paced, dynamic environment.
Strong interpersonal skills, with the ability to build and maintain productive relationships across teams and functions.
Proficient in English, both written and spoken
Readiness to travel as required for the role.
Good Reasons to Join At Kuehne+Nagel you are always part of a team, but still have control over how you arrange your own work and your own way of achieving success. Present your customers with the products and services of a company that is the global market leader in logistics in many sectors. In return we offer a wide range of continuing professional development opportunities.
