Telesales Executive

Job Title: Telesales Executive

Industry: Healthcare

We are seeking a dynamic and experienced Telesales Executive to join our team in Al Manara, Jumeirah. The ideal candidate will have a minimum of 2 years of tele sales experience, preferably within the healthcare industry. The role involves engaging potential clients through cold calls, providing information about our products and services, and closing sales.

• Cold Calling: Initiate outbound calls to potential customers from provided leads to introduce and sell healthcare products and services.
• Customer Engagement: Build and maintain strong relationships with clients to understand their needs and provide suitable solutions.
• Sales Targets: Achieve and exceed sales targets and quotas on a weekly and monthly basis.
• Product Knowledge: Maintain in-depth knowledge of our healthcare products and services to provide accurate information to clients.
• Follow-ups: Conduct follow-up calls to ensure customer satisfaction and secure repeat business.
• CRM Management: Update and manage customer information in the CRM system accurately.
• Feedback: Gather feedback from customers and share insights with the team to improve sales strategies and customer experience.
• Reporting: Prepare and submit daily, weekly, and monthly sales reports to the management.

• Telesales Experience: Minimum of 2 years experience in tele sales, preferably within the healthcare sector.
• Communication Skills: Excellent verbal and written communication skills in English. Proficiency in additional languages is a plus.
• Sales Techniques: Strong understanding of sales techniques, including cold calling and closing deals.
• Customer Service: Exceptional customer service skills with a customer-oriented attitude.
• Computer Skills: Proficient in MS Office and experience with CRM software.
• Time Management: Strong organizational and time management skills.
• Resilience: Ability to handle rejection and maintain a positive attitude.

• Education: A diploma or bachelors degree in business, marketing, healthcare, or a related field is preferred.

• Competitive salary with performance-based incentives.
• Comprehensive training and ongoing support.
• Opportunity for career growth within the company.
• A positive and supportive working environment.