المهارات
Here are the desired skills for a Telecaller role in Dubai:
1. Communication Skills
- Fluent in English (Arabic is a plus).
- Strong verbal and written communication.
- Active listening and empathy while dealing with customers.
2. Sales & Persuasion Skills
- Ability to convince and negotiate effectively.
- Understanding of sales techniques and lead conversion.
- Ability to handle objections and close deals.
3. Customer Service Skills
- Professional phone etiquette.
- Ability to handle customer complaints and provide solutions.
- Patience and problem-solving approach.
4. Technical Skills
- Familiarity with Microsoft Office (Word, Excel, Outlook).
- Ability to manage call logs and databases efficiently.
5. Adaptability & Time Management
- Ability to handle multiple calls and follow-ups efficiently.
- Work under pressure and meet daily/weekly targets.
- Quick learning and adaptability to company processes.
6. Professionalism & Work Ethics
- Positive attitude and self-motivated.
- Ability to work both independently and in a team.
- Confidentiality and data protection awareness.
