Technical Services Engineer

Work Flexibility: Onsite

The Technical Service Engineer is responsible for the troubleshooting, repairing, maintaining, upgrading, installation and setup of Stryker Products both in-house and in the field while adhering to all company policies, standards and procedures and accepting responsibility for the quality of the work he / she executes.

What you will do:

• Repairing of Company Products
• To diagnose and fault find company products
• To undertake the servicing and repair of company products to the required standards
• To undertake the testing of company products and provide fully completed test and service reports
• To perform upgrades on company products as required.

• Support
• To support service partners / dealers with information about the servicing or status of repair of the respective products via e-mail or phone as required.
• To perform installation and setup for Stryker products in the field as required.

• Quality System
• To ensure all relevant repair / service information is filed in line with the On-Job Training.

• To follow all procedures including but not limited to Repairing, Testing and Calibration of company products as well as to verify the calibration status of the Tools and Fixtures he / she works with.
• To provide feedback and suggestions for improving the quality or process of the job to his manager.

• Continued Professional Growth
• To develop and deepen his relevant skills and knowledge towards the repairing of company products while making sure the knowledge is retained within the company.
• To stay up to date on compliance and legal aspects related to his job on an ongoing basis.
• To be aware of and to support continuously the development and implementation of the company quality system.

What you need

• At least 2 years post qualification in technical service / maintenance is preferred.
• Polytechnic Engineering background
• English spoken and written.
• Strong technical and analytical skills.
• Competent in both Mechanical and Electrical engineering
• Strong written and verbal communication skills.
• Ability to handle customers professionally.
• Computer skills / literacy.