Technical Senior Specialist

JOB PURPOSE:

• The role of the Public Events Technical Senior Specialist is support the technical production delivery and coordination of programmes and events (performances, lectures, convenings, classes, meetings, museum-wide festivals, etc) including auditorium production, AV and media services, facilities management, and audience services operations.
• Champion the development of operation policies for public events and on-ground partners and stakeholders management to ensure seamless execution of the event operation plan

Pre-Opening

• Support the Technical Unit Head in the implementation of technical production aspects of the opening programme, including on-site set up and support.
• Support the Public Events Section Head and Technical Unit Head in operation and production planning of all annual public events requirements and input to suppliers management policies.
• Valuate the line of approved events to ensure operation and production planning is accurate to allocated budget and manage alignment with ZNM operation departments.

Ongoing

• Fullfill all collaboration requirements within the division and act as the focal point of alignment with ZNM operation team to ensure venue booking, readiness, operation plans and production requirements are communicated ontime with extended ZNM departments.
• Assist with onsite supervision of outsourced public programme technical and event staff and volunteers ensuring deliverables and SLA are met in accordance with contract agreements under the guidance of senior team members.
• Assist Technical Unit Head on commercial solutions and business deals to offset operational costs and manage event execution budgets.
• Under the guidance of the technical Unit Head coordinate with artist/management, technical staff, programme staff and colleagues across the Museum to ensure that all needs and requests are accommodated as agreed.
• Contribute to production design solutions that support the programmes and the needs of the stakeholders.
• Conduct day-today and pre-event equipment testing, escalating any faults to the appropriate maintenance contractor or equipment provider as required and outline to input in budgets any financial impact of the faults
• Support the pre- and post-production review and analysis, identifying areas for improvement, and recommendations for future programme production.
• Liaise with the events team to ensure venues and equipment are available as needed for external events, overseeing external contractor usage and post-event equipment condition checks.
• Ensure EHS guidelines are implemented and adhered to by all internal and external staff and visitors.