Technical Product Owner - Mobile Applications

At Emirates, we believe in connecting the world, to and through, our global hub in Dubai; and in constantly innovating to ensure our customers ‘Fly Better’. Emirates Group IT thrives on the dynamic nature of technology. Being pioneers in aviation innovation, we're always at the forefront, pushing boundaries. We're on the lookout for exceptional IT professionals to fortify our position as leaders in the industry. Embark on a journey with the world’s largest international airline and become a vital part of our cutting-edge information and technology team as Technical Product Owner (Mobile Applications).

Join our Technical Product Management team, where we build effective technology products and services that our customers love. We offer a mix of B2B and B2C products and services in domains such as Digital, Airline and Airport Operations, Group Services, and Commercial. Our goal is to continuously evolve our products, enriching them with features that focus on delivering value to our customers and users. If you are passionate about creating impactful technology products and ensuring their success, we invite you to apply and to contribute to the innovation and excellence at Emirates Group.

Technical Product Owner (Mobile Applications)  is an expert focusing on building a seamless customer experience for the Emirates App. Working closely with two scrum teams, you will drive the backlog and oversee the implementation of various initiatives. In addition, you will build strong relationships with key business stakeholders and align technical solutions with strategic objectives to ensure we deliver outcomes that exceed customer expectations.

You will act as the bridge between the software engineering teams and your stakeholders. You will help to define the vision of the products we create; drive the planning, prioritisation and execution of backlogs and deliver new features that support our strategic goals. 

In this role, you will: 

• Be able to analyse business functionality changes and determine features and stories that clearly articulate the full range of amendments/enhancements that need to be done to both vendor and in-house systems.
• Own the entire lifecycle of the Product and drive product development through your engineering and scrum teams
• Write and refine user stories, prioritise backlogs, and support sprint ceremonies
• Define detailed use cases, product requirements, and technical specs needed to support roadmap initiatives.
• Set product objectives, define success metrics and deliver business outcomes, ensuring KPIs and targets are met
• Continuously innovate and iterate as you deliver your roadmap in order to provide the best product and solutions possible
• Deliver world class user journeys that our customers value
• Document process flows to illustrate to-be states and changes to information flow.
• Conduct discoveries/feasibilities that potentially lead to RFI/RFT with the ability to manage those to conclusion with detailed vendor evaluations.
• At times be required to engage, drive and manage vendor priorities and activities pertaining to your prioritised backlog.