To oversee end-to-end processes of the supply chain for all Air Arabia hubs in terms of material planning, procurement, component support, repair management, and logistics. The role ensures timely, cost-effective, and efficient support to meet Service Level Agreements (SLAs) at respective hubs, while proactively identifying and escalating early warning signs to mitigate potential risks.
• To oversee Total component support management to all hubs thereby ensuring timely placement of orders with the service provider in relation to all categories and ensuring core returns are made in time as per the agreed timeframe.
• Work with central Technical Operations Procurement teams to ensure all day-to-day matters are addressed and the hub’s requirements are getting due attention and priority
• Proactively identify early warning signs of potential issues related to component support, procurement, repair, and logistics, and escalate them to relevant stakeholders for timely resolution.
• Ensure adequate material support is provided to all hubs in relation to safety stocks, hard removals and material requirement related to SBs/Eos etc
• Maintain effective liaison with on ground procurement/Stores/Logistic staff at hubs to ensure routine all activities related to component support, repairs and material management is adequately managed.
• Keep liaison with AirArabia AOG Desk to ensure all urgent demands related to hubs are timely actioned and tracked.
• Review and monitor over and above charges claimed by the Service Provider along with the Component team for timely processing and approvals
• Support the team in technical & commercial analysis of disputed claims such as customer induced damage and warranties
• Analyse and monitor KPIs for SLAs across all areas of technical procurement operations related to service levels and costs.
• Regularly track and review performance data to ensure adherence to SLAs.
• Identify trends, variances, and issues, and recommend corrective actions to ensure operational efficiency.
• Review other repair / purchase agreements for all the hubs and co-ordinate with the central procurement team to synergize them at group level
• Support the Tech Ops Procurement team in activities related to hubs as needed.