Team Leader - Housekeeping - Jumeirah Al Naseem

About Jumeirah & the Hotel

For more than two decades, Jumeirah Group, a member of Dubai Holding, has been making a distinct mark on the global hospitality with its unwavering Stay Different™ brand promise. Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, signature dining experiences and artful surroundings at the heart of every guest experience. 

Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia, and employs over 9,000 colleagues, representing over 120 nationalities. As Jumeirah continues to expand its global portfolio and scale up its operations to the next level of growth, we remain fully committed to developing and empowering our colleagues to excel in world-class environments. 

Jumeirah is committed to embedding equality, diversity and inclusion in all its practices, embracing a culture that celebrates diversity. 

Madinat Jumeirah, Jumeirah Group’s mega-resort is home to four ultra-luxurious hotels – Jumeirah Al Naseem, Jumeirah Al Qasr, Jumeirah Mina A’Salam and Jumeirah Dar Al Masyaf – all nestled within 3km of picturesque waterways connected by traditional abras. The mega resort boasts 2km of pristine beach, the award-winning Talise Spa and state-of-the-art fitness and leisure facilities, as well as exclusive accommodations ranging from penthouses and suites to private summerhouse experiences with unrivalled benefits including a leading conference and banqueting centre. Madinat Jumeirah is also home to over 50 world-class restaurants and bars, as well as a traditional souk featuring Arabian shopping stands, barrows and stalls with a blend of boutique brands, souvenir gift shops, and luxury fashion and jewellery outlets.

About the Job:

An opportunity has arisen for a Team Leader to join the Housekeeping Team in Jumeirah Al Naseem. The main duties and responsibilities of this role:

• Liaises and cooperates with the front office to ensure all areas are ready as per the needs of the department. 
• Liaises with banqueting and the food and beverage department in order to ensure all areas are ready as per the needs of the department.
• Liaise and cooperate with the engineering department for all maintenance repairs to be done in the various areas.
• Completes daily checks of all guest rooms on allocated sections and reports discrepancies found.
• Checks VIP rooms prior to guest arrival and thereafter daily to ensure that the standard is maintained for the duration of the guest stay.
• Ensures that pantries are properly stocked with linen, guest supplies and cleaning supplies according to the established par stock.
• Ensures all deep cleaning programmes are carried out as per set schedules.
• Ensures that plants and flowers are looking fresh and in good condition and to informs the florist of any touch-ups that need to be done.
• Understands and adheres to all fire safety procedures.
• Assists in all inventories, which are conducted on a monthly or quarterly basis.
• Allocates room to housekeeping attendants according to the system implemented in the hotel.
• Ensures that a complete handover is done at the end of every shift, logging any relevant information or requests.

About You:

The ideal candidate for this position will have the following experience and qualifications:

• 1-2 years of experience as Housekeeping Team Leader in a 5-star resort. 
• Strong interpersonal and communication skills.
• Fluency in English and additional language is an advantage. 

About the Benefits:

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, accommodation, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.