System Operation Engineer - Car Parking technology

The Role Brief:

As a System Operations Engineer, you will maintain and support the ongoing operations of parking hardware & systems. You will ensure the systems operate smoothly and efficiently, providing technical support and troubleshooting to ensure minimal downtime.

Job Purpose:

To manage the ongoing operational performance of advanced parking systems, maintaining system reliability, and ensuring that issues are swiftly identified and resolved to meet client service level agreements (SLAs).

Key Responsibilities:

• Monitor system performance of LPR/ANPR cameras and AI platforms, identifying and resolving any operational issues.
  
• Perform regular system checks, updates, and maintenance on ELV systems and parking technologies.
  
• Barrer and Other Systems Inc. permits
  
• Collaborate with the LPR Review Team to ensure accuracy and performance.
  
• Provide technical support and troubleshooting for client-facing and internal teams.
  
• Maintain system logs and document maintenance activities.
  
• Ensure all systems adhere to operational SLAs and regulatory standards.
  

Skills

• Strong troubleshooting and diagnostic skills.
  
• Familiarity with LPR/ANPR cameras and low voltage systems.
  
• Familiarity with parking barrier systems and mechanics.
  
• Experience with system monitoring tools and platforms.
  
• Excellent communication and collaboration skills.
  
• Ability to work independently and manage multiple technical tasks.
  

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Experience:

• Minimum of 3 years of experience in system operations, particularly with cameras.
  
• Proven ability to maintain and troubleshoot low voltage systems (ELV) and parking infrastructure.
  

Requirements:

• Education:
  
  • Bachelor’s degree in information technology, Computer/Electrical Engineering, or a related field.
    
• Certification recommendation: