SYSTEM ADMINISTRATOR

1. To provide day to day system support to ensure smooth running of IT function. 

2. To review and analyze system logs and identify the potential issues proactively

3. To coordinate with development team (in-house/ vendor) to close the issues & incident on time

4. To ensure the closed/expired transactions are purged periodically to maintain system performance level

5. To analyze the recurring issues and coordinate with respective development team to fix it permanently

6. To identify new features in the system to optimize the productivity

7. To maintain and configure the Master Data Setup

8. To perform sanity testing on the new functions prior to implement in testing environment

9. To provide hand-holding training for the key users on the new functions

10. To ensure system up-time meets the target specified in SLA

11. Complete all tasks assigned by line manager

Information Security

1. Ensure compliance to IT policy in terms of implementation and monitoring of information security management in your department in line with the UAE region ISR policy.

Technical Competencies: 

• IT - IT Operations – 
  • Maintaining IT Systems : Performs database design, testing implementation, maintenance and administration in a multiple platform environment, generally for one system. 
• IT - IT Troubleshooting/ Technical Support
  • Analyzing Issues : Conducts a deep review of data and issues to quickly reveal the root cause of a problem.
  •  Identifying Solutions :Recommends interim and long-term solutions to complex problems, in order to ensure successful resolution.
  • Implementing Solutions : Uses various filing systems to store or archive information/files as appropriate, and learns company protocols and regulatory guidelines for disposing of information (e.g., recycling, shredding, deleting)

Administration - Information Retrieval and Dissemination

• Understanding Information Needs and Recipients : Anticipates routine information requests and proactively distributes to appropriate person(s) within own team.
• Facilitating Information Sharing : Uses standard electronic information management tools (e.g., document storage systems, SharePoint, database) and follows standard processes to retrieve and share requested information.
• Establishing Database and Processes : Uses various filing systems to store or archive information/files as appropriate, and learns company protocols and regulatory guidelines for disposing of information (e.g., recycling, shredding, deleting).

#LI-RA1

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.   

With a dedicated, diverse and professional team of more than 106,500 employees from 158 nationalities, spanning 73 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.  

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. 

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer’s door.