Ferrero is excited to offer an incredible opportunity for recent graduates in the UAE to kickstart their careers as a Supply Chain Specialist. Based in the vibrant city of Dubai, this role is part of Ferrero's commitment to support and nurture young talent through a structured two-year rotational program.
As a Supply Chain Specialist, you will embark on a dynamic journey through our Supply Chain department. This two-year rotational program includes six months in Customer Service, six months in Logistics, and a final twelve-month rotation in Demand Planning.
You will gain hands-on experience in Customer Service,Logistics, and Demand Planning operations.
Customer Service: In this role, you will handle shipments, manage relationships with key accounts across Dubai and the Northern Emirates, and ensure timely order management. You will also be responsible for meeting Service Level Agreements (SLAs) with business partners, analyzing Key Performance Indicators (KPIs), and proposing solutions to improve customer service.
Logistics: In this role, you will manage inbound shipments, ensuring timely arrivals and handling escalations. You will coordinate the registration of new products with the Dubai Municipality and manage inventory cycles to ensure stock accuracy.
Demand Planning: In this role, you will analyze product trends, cleanse historical sales data, and monitor future projected baseline forecasts. You will ensure optimal stock management, achieving stock target levels for each product and meeting agreed service levels, while preventing stock shortages for all Group Supply Chains. You will define short-term and mid-term plans for product supply flows, prioritizing the needs and requests of each country and product. You will also define escalation plans to manage priorities effectively and address critical situations.
To excel in this role, you should hold a Bachelor’s Degree in Industrial Engineering. You should possess strong communication skills and demonstrate a good sense of business acumen. Proficiency in Microsoft Excel is also essential.
Ferrero began its story in the little town of Alba in Piedmont, Italy, in 1946. Almost seven decades later, in 2015, a regional business unit for Ferrero was set up for the GCC in Dubai, United Arab Emirates. Today, while Ferrero’s regional GCC headquarters are based in Dubai, the company also has offices in Kuwait and in Jeddah, Saudi Arabia. In addition, the organization has grown from 12 employees in 2015 to over 400 in 2022. Over the years, at Ferrero Gulf, we have remained unwaveringly committed to providing our consumers with high-quality products from brands such as Nutella, Kinder, Ferrero Rocher, Raffaello and Tic Tac. In addition, as part of our plan to lay the groundwork for business success in the region, we at Ferrero have since 2018 created a number of joint ventures (JV) in key GCC markets. Ferrero’s first-ever JV in the Gulf was with Al Seer Group in Dubai & and Northern Emirates. A year later, the company partnered up with Al Bustan Al Khaleej (BK) in Kuwait. In the beginning of 2022, in the Kingdom of Saudi Arabia, we formed a JV agreement with Ismail Abudawood Trading Company.