The role of the Supply Chain and Logistics Controller is part of the Catering Supply Chain and Logistics team. It is to determine and execute a cost efficient and resilient supply chain and logistic operations to fulfil the requirements created by the demand and supply plan. Responsible for activities associated with inventory planning and selection of replenishment methods to meet the stock requirements at the DC and caterer level across the network. In addition to tracking the service level performance of service providers while balancing inventory levels and inventory turns.
In this role, you will:
• Implement & maintain systems and procedures for planning inventory levels & replenishments through scheduling, requisitioning, and distribution of Inflight stock from suppliers to warehouses and/or caterers to ensure stock is available to support catering uplifts throughout the Emirates network.
• Configure supply chain processes for efficiency by analysing, negotiating, and performance-managing suppliers to improve reliability and responsiveness to the supply chain and reduce SCM cost. Works with suppliers to educate them on Emirates’ requirements for on-time in full deliveries.
• Measure Supplier Performance (SCOR) to contracted SLA’s to drive improvements in reliability, responsiveness & cost.
• Audit contracted supplier locations to ensure agreed stock levels are held, and replenishment practices are in line with agreed service levels to ensure agile supply chain, managing volatility and fluctuations in demand with no impact on service levels on board flights.
• Collaborate with 3rd and 4th party logistics service providers (3/4PL) services providers to meet timelines and improve SCOR Card metrics; reliability, responsiveness, asset turns, and end-to-end Supply Chain Management Cost.
• Monitor service providers to ensure efficient import/export, distribution of catering stocks, best logistics techniques are adopted, and requisite Service Level Agreements are met.
• Represent the Supply Chain Planning, Demand Planning, and Logistics deliverables and requirements continuously with stakeholders such as the internals team, 3/4PL service providers, and caterers across the network.
• Support product launches, promotions, and ad-hoc initiatives through an understanding of integrated end-to-end Supply Chain and business drivers. Clearly articulate to the leadership risks and opportunities for projects, launches, products and geographies.
• Identify needs, conceptualising and developing solutions through IT and Suppliers to optimise materials and information flow between different entities in the supply chain.
• Contribute data to budget-building requirements for stock purchases, obsolete stock, write-offs, and logistics costs to meet operational requirements based on reports generated.
***This role involves managing the alcoholic portfolio, so proficiency and comfort with this aspect is essential***