Supplier Performance Manager

At Turner & Townsend we’re passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society.

Every day we help our major global clients deliver ambitious and highly technical projects, in over 47 countries worldwide.

Our team is dynamic, innovative and client-focused, supported by an inclusive and fun company culture. Our clients value our proactive approach, depth of expertise, integrity and the quality we deliver. As a result our people get to enjoy working on some of the most exciting projects in the world.

Role & Responsibilities

The Supplier Performance Manager will optimize the supplier management framework, focusing on contractors and consultants in real estate development. This role involves driving improvements in the supplier pre-qualification process, defining a supplier performance management system, and ensuring contractors and consultants meet the required standards for quality, compliance, and reliability.

Key Responsibilities

• Design and implement an updated pre-qualification process to evaluate contractors and consultants on technical, financial, and compliance criteria.
• Collaborate with stakeholders to develop evaluation parameters and streamline approval workflows.
• Continuously update pre-qualification standards to align with industry best practices and regulatory changes.
• Develop and enforce a standardized performance management system, including KPIs, SLAs, and scorecards for contractors and consultants.
• Facilitate periodic performance reviews to ensure alignment with organizational objectives and address areas for improvement.
• Gather internal feedback on contractor and consultant performance, incorporating insights into actionable reports.
• Conduct regular audits and assessments to ensure compliance with company standards and requirements.
• Lead initiatives to mitigate contractor- and consultant-related risks and promote long-term supplier development.
• Provide training to internal teams on contractor and consultant management processes and compliance.

• Bachelor’s degree in business administration, Supply Chain Management, or related field (master’s degree preferred).
• 5+ years' experience in procurement, supplier management, vendor management, or related functions within real estate or construction industries.
• Proven experience in developing qualification and performance management systems for contractors and consultants.
• Strong analytical, negotiation, and communication abilities. Proficiency with procurement and supplier management software tools is a plus.

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. 

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

Please find out more about us at www.turnerandtownsend.com/

#LI-KW1

Join our social media conversations for more information about Turner & Townsend and our exciting future projects: 

Twitter

Instagram

LinkedIn

It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. 

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.