SuccessFactors Technical Specialist– Aspen TESS

Location : South Africa / Dubai

Company Description

Aspen TESS is Aspen's technology enabled shared services business, established to be a partner in unlocking business value through digital innovation and process efficiency. Aspen TESS will eliminate repetitive effort and use technology to optimize standardized processes, by delivering cost-effective services and innovative solutions to Aspen business units globally. 

OBJECTIVE

The SuccessFactors Technical Specialist will be responsible for the technical implementation, configuration, integration, and support of SAP SuccessFactors across multiple modules, including but not limited to Employee Central, Performance & Goals, Recruiting, Learning, Compensation, Succession & Development, and Onboarding. This role requires deep technical expertise, a strong understanding of HR processes, and the ability to collaborate with cross-functional teams to optimize and enhance SuccessFactors solutions.

KEY RESPONSIBILITIES

Technical Implementation & Configuration

• Configure and maintain multiple SAP SuccessFactors modules based on business requirements.
• Perform system enhancements, workflow configurations, and process automation across different SuccessFactors modules.
• Develop and maintain business rules, role-based permissions, and workflows.
• Assist in full lifecycle implementation projects, including requirement gathering, design, testing, and deployment.

Integration & Data Management

• Design and implement integrations between SuccessFactors and other enterprise applications (SAP ERP, third-party systems, payroll solutions, etc.).
• Work with middleware tools and SAP Integration Suite.
• Manage data migration and system conversions, ensuring data integrity and security.
• Monitor and troubleshoot integration errors and system issues.

Support & Maintenance

• Provide technical support and troubleshooting for all SuccessFactors modules.
• Conduct system upgrades, patches, and testing to ensure system stability and performance.
• Work closely with HR and IT teams to resolve system issues and implement process improvements.
• Maintain documentation, including technical specifications, configurations, and process flows.

Security & Compliance

• Ensure compliance with data privacy and security standards, including GDPR and SOC 2.
• Manage role-based access control (RBAC) and system security policies.
• Conduct periodic system audits and risk assessments.

Stakeholder Engagement & Training

• Collaborate with HR, IT, and business units to understand requirements and recommend best practices.
• Train HR teams and end-users on system functionality and best practices.
• Act as a subject matter expert (SME) for SuccessFactors across multiple modules.

Education & Experience

• Bachelor’s degree in Information Technology, Computer Science, Human Resources, or related field.
• 7-10 years of experience working with SAP SuccessFactors, covering multiple modules.
• Experience in SuccessFactors implementations, configurations, and technical support.

Technical Skills

• Hands-on experience in configuring and supporting SuccessFactors modules (Employee Central, Performance & Goals, Learning, Compensation, etc.).
• Strong understanding of SAP SuccessFactors data models, MDF objects, and workflows.
• Experience with integration technologies such as SAP integration suits and APIs (OData, SOAP, REST).
• Proficiency in configuration and customization of SAP SuccessFactors modules.
• Ability to create detailed solution blueprints, including data mapping and system integration points. 
• Knowledge of SAP Business Technology Platform (BTP) and SuccessFactors extensibility tools.
• Experience with role-based permissions (RBP) and security configurations.
• Familiarity with SuccessFactors reporting tools (Ad Hoc Reports, People Analytics, Story Reports).

Soft Skills

• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management abilities.
• Ability to work on multiple projects and meet deadlines.
• Team player with a proactive approach to problem-solving.

Preferred Certifications:

• SAP Certified Application Associate – SuccessFactors Employee Central – Mandatory
• SAP Certified Application Associate – SuccessFactors Performance & Goals
• SAP Certified Application Associate – Learning Management System.