Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
Visa Consulting and Analytics, the consulting arm of Visa, is a global team of industry experts in strategy, marketing, digital, operations, risk and economics consulting, with decades of experience in the payments industry.
As part of its Advisory business, VCA has a dedicated Managed Services team which is a full cycle solution for the implementation and execution of enterprise programs and portfolio strategies, ensuring strategy implementation through profitable lifecycle marketing campaigns, project management and portfolio management execution. The Managed Services teams is also responsible for the technical implementation of solutions and capabilities at Visa’s clients. Managed Services acts as a true extension of Visa Clients’ team bringing together expertise, capabilities, resources and scale to enhance performance and increase profitability.
The Senior Director will lead the Managed Services team and will be a member of Visa Consulting & Analytics (VCA) leadership team. This person will play a key role in leading and scaling the Managed Services capabilities, including technology implementation. The role will require close collaboration with VCA practice area leads, data science & engineering, VCA geographical leads as well as executives and business leaders across Visa’s organization. The position will be based at Visa’s CEMEA Market Support Center (HQ) in Dubai.
Specific Responsibilities Include:
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Master’s degree from top-tier institution or similar academic experience required
15+ years of relevant industry experience required, including material experience in management consulting and Retail banking, better if in the payments space
Solid experience in the in both managerial and executional roles, especially in domains such as Data Infrastructure, Digital Stack, CRM etc.
Strong financial services industry experience preferred
Comfortable with a minimal amount of direction and high expectations
Strong people and communication skills to navigate across teams and varied levels
Regional experience in multiple CEMEA markets is required
Language capability – English required, Russian and or Arabic would be beneficial
Mobility is important, role involves high frequency of travel