Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat’s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region.
We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops, and provide our riders with reliable earning opportunities daily.
At talabat, we foster an innovative environment where our talabaty employees can strive to create a positive impact across the region through the use of our platform.
Role Summary
As a Performance Specialist at talabat Kitchens MENA, you will play a crucial role in monitoring and driving the business performance of the kitchens division. You will be responsible for tracking key performance indicators (KPIs), metrics, and objectives and key results (OKRs) to ensure the division's success. With a strong focus on monitoring and driving profitability, you will also be involved in financial analysis and planning to optimize the kitchens division's financial outcomes.
What’s On Your Plate?
Performance Monitoring and Analysis:
Regularly monitor and analyze key performance indicators to identify areas for improvement and develop strategies for enhancing business outcomes.
Collaborate with cross-functional teams to gather relevant data and insights, providing actionable recommendations for performance optimization.
Prepare comprehensive performance reports and presentations for senior management, highlighting key findings, trends, and opportunities.
Financial Analysis and Planning:
Perform in-depth financial analysis, including variance analysis, financial modeling, and scenario planning, to support data-driven decision making.
Conduct feasibility studies and financial assessments for potential new ventures, projects, or initiatives within the kitchens division.
Collaborate with stakeholders to develop annual financial plans and budgets, ensuring alignment with overall business objectives..
Cross-functional Collaboration:
Work closely with various departments, including operations, growth, business development and finance, to drive collaborative initiatives and achieve shared goals.
Collaborate with the operations team to identify and implement operational efficiencies, process improvements, and cost-saving measures.
Support the growth team by providing performance insights and data-driven recommendations for campaign optimization and customer acquisition strategies.
Liaise with finance teams to ensure accurate financial reporting, aligning financial performance with operational goals.
What Did We Order?
Bachelor's degree in Business Administration, Finance, Economics, or a related field.
2 to 4 years of relevant experience.
Proven experience in performance monitoring and financial analysis preferably in the food and beverage industry or a tech-related field.
Strong analytical and quantitative skills, with the ability to analyze complex data sets and draw meaningful insights.
Excellent knowledge of performance measurement frameworks, KPIs, and OKRs.
Advanced proficiency in Microsoft Excel and other financial analysis tools.
Strong communication and presentation skills, with the ability to present complex information to non-technical stakeholders effectively.
Ability to work collaboratively in a cross-functional environment and manage multiple stakeholders.
Strong attention to detail, with a focus on accuracy and precision.
Proactive and self-motivated, with a strong drive for continuous improvement and achieving results.