Spa Therapist - Spa - InterContinental® Dubai Festival City

Do you see yourself as a Spa Therapist for InterContinental Hotel®  Dubai Festival City?  

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.

Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.

If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

The InterContinental Hotels Group® properties in Dubai Festival City consist of four hotels. These include the luxury brand InterContinental, the lavish long-stay InterContinental Residence Suites, the superior upscale Crowne Plaza, and the vibrant mid-scale Holiday Inn & Suites. In addition to over 1600 rooms, the four properties boast a selection of 16 restaurants and bars, an impressive 3,800-square-metre Event Centre across two levels, the 5,000-square-metre Festival Arena by InterContinental, the luxurious Spa InterContinental, and state-of-the-art gymnasium and swimming pool facilities. We are looking for people who are friendly, welcoming, and full of life to join over 1200 colleagues who are always finding ways to make every guest's experience an enjoyable one. We value the passion and enthusiasm of our colleagues and encourage you to share your passion when you work with us.

A little taste of your day-to-day

• Be able to offer the full range of spa treatments to the required brand standards
• Be familiar with municipality regulations and ensure compliance 
• Actively retail spa products by offering homecare solutions and suggestions to every guest
• Achieve retail targets set by the department manager
• Follow room set up standards to ensure each treatment room is fully prepared before the guest arrives
• Ensure correct time management as all guests treatments must commence on time and last the correct duration
• Any time during the shift that is not allocated for reservation must be spent driving awareness within the hotel facilities or within an organized event offsite   
• Ensure correct stock management in treatment rooms to ensure any products used are refilled and kept in good condition
• Ensure correct product usage during treatment to control GOP and reduce waste
• Support the spa attendants in maintaining cleanliness standards in all areas of the spa and take ownership in cleaning the assigned treatment room 
• Deliver an unrivalled guests experience for each and every guest by following department SOP’s
• Stay true to product brand standards and understand the meaning of a brand promise

What we need from you

• Look smart – well groomed 
• Great communication skills 
• Strong technical skills on treatments 
• Great up-seller 

What you can expect from us

We give our people everything they need to succeed, from a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to all applicants. We promote a culture of trust, support, and acceptance, always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the Room to Belong, Room to Grow, and a Room to Make a Difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us, and you’ll become part of our ever-growing global family.
 

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?