We are currently looking for young, dynamic, self motivated female Recreation professionals who want to join our team.
As a Spa Receptionist you are responsible to ensure that all Spa reception responsibilities are carried out in an efficient and timely manner, whereby your role will include key responsibilities such as:
Oversee all reservations, payment and tracking procedures, established for the Spa facilities as required
Create a warm welcome and a friendly atmosphere
Promote all treatments and retail products that are offered within the Spa
Ensure that all members and guests follow safety procedures, rules and regulations
Ensure all the reception area and Spa is tidy and clean and that all materials e.g. towels, newspapers, magazines and advertising material is readily available
Encourage sales through full product and price knowledge of offered and available facilities.
Proficiency in Microsoft Office Suite and familiarity with office management software.
Ability to work various schedules, including weekends and holidays.
The ideal candidate will be customer driven with excellent guest service skills and the ability to handle complaints. You are a positive, smiley individual with a sportive, outgoing and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies:
Understanding the job
Teamwork
Taking Responsibility
Recognising Differences
Adaptability
Customer Focus
FRESHA is a plus
Arabic and english language