Spa Manager at InterContinental Fujairah Resort

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

The InterContinental Fujairah Resort is situated on the shoreline of the exquisite Al Aqah Beach, beneath the spectacular backdrop of the Hajjar Mountains. An exceptional destination where Arabian hospitality meets luxury. With 190 rooms, indoor & outdoor event space, restaurants & bar. With over 30 languages and countries represented by the staff, the hotel weaves together an international five-star resort presence.

What's your passion? Whether you're into knitting, kite flying or karaoke, at IHG we're interested in YOU! We love people who apply the same amount of care and passion to their jobs as they do their hobbies - people who help us create great brands guests love. And we're looking for more people like this to join our dynamic & committed team at the InterContinental Fujairah Resort.

Your Day to Day

As Spa Manager, you be responsible to manage the spa operation to ensure quality service and standards while delivering a guest experience that is revitalizing, relaxing and energizing. Ensure compliance with all federal, state and local regulations concerning health, safety or other requirements.

 Some of your main role responsibilities are:

• Participate in the preparation of the annual departmental operating budget and financial plans. Monitor budget and control expenses, with particular focus on activity expenses
• Identify additional revenue opportunities to enhance revenue through chargeable events and activities
• Coordinate with Sales & Marketing to showcase the products and services effectively 
• Effectively monitor and analyse variations from the budget in terms of revenues and cost of sales etc\
• Work within the company’s Human Resource Management System to ensure the departmental performance of staff is productive
• Plan for staffing needs 
• Recruit in line with company guidelines 
• Prepare detailed orientation programmes for new colleagues
• Maintain a comprehensive, current and guest focused set of departmental standards and procedures and oversee their implementation
• Ensure training needs analysis of your departmental staff is carried out and training programmes are designed and implemented to meet needs
• Deliver training
• Actively work at developing your direct reports and identify high potentials 
• Plan bonus, commission and incentive schemes for sales staff in accordance with the marketing budget and hotel standards

Ideally, you'll have some or all of the following competencies and experience we're looking for: 

• Bachelor’s degree / higher education qualification 
• Qualifications in Spa Management from a reputable institute
• 3 to 5 years leadership, pre- opening experience of a luxury spa facility of a five star resort
• Be highly fit, presentable and well groomed
• A natural sales person with the ability to introduce and sell spa offerings and facilities
• Fluency in English, Other languages preferred. 

In return, we offer competitive pay and benefits, and a chance to work with a great team of talented people. Most importantly, we'll give you the Room to be Yourself.

So what's your passion? Please get in touch if this position matches your skills and interests and tell us how you could bring your individual competencies by clicking "Apply Online".

We are an equal opportunity employer.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?