الوصف الوظيفي
About usAt voco®, we’ve created a hotel brand that gives people a different choice. Hotels to count on but different enough to be fun. Unstuffy hotels, where people feel comfortable to relax, and just get on with relaxing. Our family of hotels are connected by their own sense of style and individual character and that’s something we make the most of. Finding the perfect mix of reliability and new experiences. Because we believe that when you respect individuality life gets interesting. At the heart of every great stay is a great host. We think the trick to hosting is to take the time to understand what your guests need, and want. So, before they arrive, we find out more about them and how we can make their stay better. Whilst they are with us we give tempting recommendations of our favourite drinks or food, or tips for local experiences that they won’t find in any guidebook.Your day to dayThe Sous Chef plays a pivotal role in the kitchen, acting as the second-in-command to the Head Chef. Responsible for ensuring smooth kitchen operations, the Sous Chef oversees food preparation, supervises kitchen staff, maintains quality standards, and contributes to menu development. This position requires strong culinary expertise, leadership skills, and a commitment to maintaining a high standard of excellence.Every day is different, but you’ll mostly be: Reports to the Head Chef Assures ongoing training and that the high standards set by the Head Chef are followed. Assures safe, quality food products and complete guest satisfaction. Maintains the highest food quality and controls for all food products served in all areas, according to the needs and desire of the hotel. Establish a plan, time management agreement, to assure. Safe and constant food production according to daily needs of our guest’s and the hotel expectations Ensure that menus, recipes, methods, pictures and specifications given by the head Chef is followed exactly. Participate in the preparation of food items according to guest orders of consistent quality following recipe cards, as well as production, portion, and presentation standards; complete and set- up station for breakfast, lunch, and dinner. Start food items that are prepared ahead of time, making sure not to prepare beyond estimated needs. Train, motivate, recommend discipline, and supervise the work of kitchen employees ensuring that all cultural and core standards are met. Have excellent knowledge of menu creation, whilst maintaining quality and controlling costs in a volume food business. Ensure HACCP standards are met and are monitored on a regular basis Operate, maintain, and properly clean kitchen equipment, including deep fryer, broiler, stove, steamer, food processor, mixer, slicer, oven, steam table, tilt kettle, waffle iron, flat top grill, etc. Date all food containers and rotate as per policies, making sure that all perishables are kept at proper temperatures; check pars for shift use, determine necessary preparation, freezer pull and line set up, note any out-of-stock items or possible shortages; return all food items not used to designated storage areas, being sure to cover/date all perishables; assist in setting up plans and actions to correct any food cost problems; control food waste, loss, and usage per policies. Personally responsible for hygiene, safety, and correct use of equipment and utensils. Daily feedback collection and reporting of issues as they arise. Manage hourly kitchen employees through scheduling, payroll, training, coaching, evaluation and hiring Lead and coach the team towards achieving exceptional guest service and employee satisfaction resultsWhat We need from you:Ideally, you'll have a minimum of 3 years’ experience in a similar role in a four or five-star hotel or comparable industry, the ability to demonstrate working with and engaging teams from different cultures, strong verbal and written communication skills along being quality-oriented with a focus on details, high-performance standards, able to multi-task in the kitchen & meet deadlines and Committed to serving food of the highest quality and you should have knowledge about the HACCP implementation in the Kitchen.How do I deliver this?We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all IHG® hotels.Each IHG® hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills. True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring mannerThere’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing and understanding people. What we offerWe’ll reward all your hard work with a great salary and benefits – in addition to career development, employee room discounts and great work culture. Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve -visit www.http://careers.ihg.com to find out more about us. Reliably Different - Welcome to voco® Hotels, IHG’s new upscale brand. We call our Hotels voco® – It means ‘to invite’ and ‘call together’ originating from Latin and representing our thoughtful, unstuffy and charming nature. Guests tell us that voco® is fun without being vanilla, trendy without being alienating and premium, without being stuffy. This unique and playful attitude, combined with a consistent level of quality, sits at the heart of our brand here at voco® Dubai Whatever we’re up to, at every instance, there are brand values and service behaviours that guide us... Brand values: Always dependable, Respect individuality & Be distinctive. Service values: Count on us to; Be natural & Make every stay special. Drawing on IHG’s years of experience in delivering True Hospitality, voco® Hotels gives people a different choice. Hotels that are reliable enough to depend on, but different enough to be fun. Our new family of hotels is connected by their individual characters, that make memorable travel dependable with unstuffy hotels, where people feel comfortable to relax, and just get on with relaxing. The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. The world's first voco® hotel opened in November 2018 in Gold Coast, Australia and the first voco® Hotel across IMEA is voco® Dubai. voco® Dubai is a location like no other with a premium ambience in the heart of Dubai and laid back yet attentive service from the friendly hosts. It’s location on the vibrant Shiekh Zayed Road is also connecting it to many daytime and night delights of the city from shopping, dining and entertainment experiences.
