Solution Architecture – Microsoft Dynamics CRM

Technical Skills:

• Expertise in Microsoft Dynamics 365 CRM (Customer Engagement, Sales, Service, Marketing, Field Service).
  
• Strong knowledge of Microsoft Power Platform (Power Automate, Power BI, Power Apps).
  
• Experience integrating CRM with banking systems (Core Banking, ERP, Payment Platforms, Fraud Detection Systems).
  
• Proficiency in Azure Cloud Services, API development, and middleware technologies.
  
• Hands-on experience with Dataverse, SQL Server, .NET, and JavaScript frameworks.
  

Design scalable, secure, and high-performance Microsoft Dynamics 365 CRM solutions tailored for banking operations.
Ensure seamless integration of Dynamics CRM with core banking systems, payment gateways, and third-party financial applications.
Develop solution blueprints, architecture diagrams, and technical roadmaps aligning with banking IT strategy.
Preferred Qualifications & Certifications

• Microsoft Certified: Dynamics 365 Solutions Architect Expert (preferred).
  
• Microsoft Certified: Power Platform Solution Architect (optional but beneficial).
  
• Azure Solutions Architect Expert (preferred for cloud-based implementations).
  
• Project Management (PMP, Agile, or Scrum Master certifications) (preferred).