The Soft Services Assistant Manager oversees the coordination and continuous development of delivery of support services for colleagues in relation to park and back-of-house areas. It involves consistent monitoring and evaluation of quality of delivered services to colleagues. As needed, it also recommends improvements of daily processes and procedures through innovation and ownership. Personal performance must always utilize and represent a high level of integrity and the ability to research and resolve colleagues’ concerns. They are responsible for monitoring and improving job performance of department colleagues through on-time feedback, training and continuous development. They will assist the department to ensure completion of department and company KPIs and financial targets. Involves operation & maintaining cleaning as per standards: perform analysis of process failures and recommend corrective action for smooth running of the facility; manage equipment’s, team & assist in the management; meet set goals and metrics & ensure safety health and environmental matters for both colleagues and guests.
The job scope also includes:
Training & Development:
Soft Services
Quality Standards
KPIs, Inventories, and Reports
Other
To be considered for this role, you will need to have:
It would be good to have:
Interested in this opportunity? Apply now!
اطلب مساعدة الخبراء لكتابة سيرة ذاتية مميزة.