الوصف الوظيفي
Work under the guidance of the Service Branch Manager Provides management information and insights on all dimensions of work area performance to facilitate discussion and decision making, both on a periodic basis and for ad-hoc management requests. Follows all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner. Prepares estimates and issues quotations for additional repairs, up-gradating of units and modernization. Liaises with clients to negotiate maintenance contract renewals, ensuring all potential client risks are addresses under the renewal terms. Ensures critical actions on all contracts including “SPL - special contracts” are captured to minimize contractual risk. Executes sales strategies to recover lost units and actively pursues clients to ensure unit recovery on favourable terms for Otis. Develops a strong relationship with clients by regularly engaging with key contacts and understanding their needs. Coordinates with the Aftermarket and Service Department to ensure that the terms and conditions of all maintenance/repair/modernization agreements are implemented. Assists the Finance Department with the timely collection of payments based on contracting agreements. Maintains and updates the maintenance contracts database in the MIS system and provides periodic reports from this and other relevant sources to show the latest status of all contract activity. Executes sales operations with strict compliance to the quality procedures & ISO policies of the company. Bachelor’s degree in Engineering/Sales or equivalent Relevant certification such as Certified Sales Associate (CSA) or equivalent is preferred Minimum of 2 years of relevant experience with sales operations in a construction/engineering organization UAE Nationals preferred En rejoignant Otis, vous devenez membre d' un leader mondial innovant de l'industrie avec un modèle économique solide . Vous ferez partie d’une communauté diversifiée, digne de confiance et bienveillante où vos contributions, ainsi que les compétences et les capacités que vous acquerrez en travaillant aux côtés des meilleurs et des plus brillants, nous garderont connectés et à la pointe de la technologie.
