JOB PURPOSEStudy, follow-up, coordinate and ensure the successful implementation and administration of quality systemas per the stated guidelines and requirement of ISO 9001 international standards through RTA. Coordinate allissues related to Quality standards, manual, Corporate Performance Indicators and all their related procedures andworkflows.
KEY RESULTS ACCOUNTABILITIES# Provide feedback to the management about the performance of the quality system through the InternalQuality Audit so that the same can be reviewed for possible improvement of the system.# Monitor all the corrective and preventive actions along with the possible control of non-conformance for theoverall service being provided by RTA for their timely completion and effectiveness based on the decisionstaken during management reviews.# Contribute in maintaining necessary records of the management reviews conducted during the Qualitymanagement meetings.# Report on the performance of the QMS, KPI’s and highlighting any need for improvements, promotingawareness through Internal Quality Audit.# Team up with other quality team regarding the quality assurance issues and activities , provide direct supportto every quality events and ensure all relevant are addressed and actions taken as needed.# ACT as the Management Representative for quality (Quality MR) for the successful implementation of qualitysystem in RTA as per the stated guidelines and requirement of ISO 9001 standards.# Contribute in amending the entire RTA quality system as well as the necessary authority and responsibility toensure that the requirements of the quality system are effectively implemented and maintained at all stages ofoperations of the organization.# Develop and control the issue and amendment along with the revisions of the quality manual, flow charts, workstructures, forms, KPI plan and procedures.# Organize Quality Management Meetings for facilitating the Management Review and maintaining the recordsfor the same.# Ensure Coordination with Certification (Registration) Bodies and Consultants on matters relating to quality.# Plan, organize and Preform the Internal Quality Audit on RTA Agencies & Sectors.# Ensure the timely and effective implementations of all agreed and suggested preventive and corrective action/s.
# Perform other responsibilities associated with the position as appropriate.
Education# Bachelor in Business Administration / Management from a recognized university, Masters preferred.
# 8 years of relevant working experience